Regional Logistics Coordinator
Ferretti Search · Chicago Heights, Illinois, United States
FULL TIMEpermanent
Job Description
Title: Logistics CoordinatorLocation: Chicago Heights, ILReports To: Logistics Manager
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About the RoleThis is a newly created position on a three-person logistics team coordinating shipment activity across multiple sites. Team members are positioned strategically across locations, and this role carries regional scope — managing outbound freight for several smaller sites rather than a single plant. The role works in close partnership with the company's lead logistics provider and sits at the center of communication between Customer Service, Warehouse Operations, and carriers.This position carries a strong data and reporting component. Beyond day-to-day shipment coordination, this person will own reporting, data preparation, and analysis that supports freight cost management and transportation performance — and the role is expected to lean further into that analytical focus over time.This is a fast-moving, less structured environment. Standard operating procedures aren't fully built out yet, so this role suits someone who's comfortable going with the flow, building process where it's missing, and figuring things out without a playbook handed to them.
What You'll DoCoordinate outbound shipments across multiple sites to customers, warehouses, and distribution locationsSchedule transportation with approved carriers and the company's lead logistics providerMonitor shipments in transit and proactively resolve delays, exceptions, and transportation issuesExpedite priority orders when neededBuild and maintain reporting on transportation performance, freight spend, and shipment visibility — including data preparation and analysis in ExcelSupport achievement of OTIF (On Time In Full) targets and provide delivery updates to Customer Service and internal stakeholdersInvestigate and resolve transportation-related customer complaintsPrepare and maintain shipping documentation and transportation records, supporting domestic and international compliance requirementsMaintain accurate shipment data within the TMS and ERP systemsIdentify improvement opportunities in transportation performance and support freight cost management initiativesPartner with Customer Service, Planning, Warehouse Operations, and Supply Chain teams to keep orders moving and flag delivery risks early
What We're Looking ForExperience in transportation, logistics, or supply chain operations — backgrounds can range from transportation professionals to strong customer service candidates with freight xzbcwsv exposureMulti-site coordination experience, or enough tenure to handle regional scope across several locationsAdvanced Excel skills with proven experience in reporting, data preparation, and analysisPractical understanding of transportation cost drivers and how freight pricing worksWorking knowledge of transit distances, routing, and DOT hours-of-service rulesStrong multi-tasking ability in a high-volume, interruption-heavy environmentAn outgoing, communicative personality — this role is on the phone and in front of people constantly, and is not a fit for someone who prefers heads-down, solo workComfort operating in an environment where processes are still being built
Nice to HaveTMS (Transportation Management System) or WMS experienceExposure to international freight forwarding
Considering applying for this job Do not delay, scroll down and make your application as soon as possible to avoid missing out.
About the RoleThis is a newly created position on a three-person logistics team coordinating shipment activity across multiple sites. Team members are positioned strategically across locations, and this role carries regional scope — managing outbound freight for several smaller sites rather than a single plant. The role works in close partnership with the company's lead logistics provider and sits at the center of communication between Customer Service, Warehouse Operations, and carriers.This position carries a strong data and reporting component. Beyond day-to-day shipment coordination, this person will own reporting, data preparation, and analysis that supports freight cost management and transportation performance — and the role is expected to lean further into that analytical focus over time.This is a fast-moving, less structured environment. Standard operating procedures aren't fully built out yet, so this role suits someone who's comfortable going with the flow, building process where it's missing, and figuring things out without a playbook handed to them.
What You'll DoCoordinate outbound shipments across multiple sites to customers, warehouses, and distribution locationsSchedule transportation with approved carriers and the company's lead logistics providerMonitor shipments in transit and proactively resolve delays, exceptions, and transportation issuesExpedite priority orders when neededBuild and maintain reporting on transportation performance, freight spend, and shipment visibility — including data preparation and analysis in ExcelSupport achievement of OTIF (On Time In Full) targets and provide delivery updates to Customer Service and internal stakeholdersInvestigate and resolve transportation-related customer complaintsPrepare and maintain shipping documentation and transportation records, supporting domestic and international compliance requirementsMaintain accurate shipment data within the TMS and ERP systemsIdentify improvement opportunities in transportation performance and support freight cost management initiativesPartner with Customer Service, Planning, Warehouse Operations, and Supply Chain teams to keep orders moving and flag delivery risks early
What We're Looking ForExperience in transportation, logistics, or supply chain operations — backgrounds can range from transportation professionals to strong customer service candidates with freight xzbcwsv exposureMulti-site coordination experience, or enough tenure to handle regional scope across several locationsAdvanced Excel skills with proven experience in reporting, data preparation, and analysisPractical understanding of transportation cost drivers and how freight pricing worksWorking knowledge of transit distances, routing, and DOT hours-of-service rulesStrong multi-tasking ability in a high-volume, interruption-heavy environmentAn outgoing, communicative personality — this role is on the phone and in front of people constantly, and is not a fit for someone who prefers heads-down, solo workComfort operating in an environment where processes are still being built
Nice to HaveTMS (Transportation Management System) or WMS experienceExposure to international freight forwarding