Operations Management Intern

PMEX · India

Salary Range: Rupees 11000 - 16000

Location: Kolkata (49B Purna Das Road, Garima Apts., 5th Floor, Kolkata 700029) Type: Full-time, on-site Hours: 10:30 AM onwards, Monday–Saturday Experience: Fresher (0–1 years) — graduates from any stream welcome Reports to: Operations Head / Director

PMEX International Logistics has been moving cargo out of Kolkata since 2000. We handle air freight, ocean freight, customs clearance, and road transport for exporters across fashion, textiles, pharmaceuticals, electronics, engineering, and jewellery — with an active network across 50+ countries.

We are a lean team. Everyone here works directly with clients, carriers, and customs agents. There is no layer of insulation between you and the actual business.

This is an entry-level role for someone who wants to learn international freight forwarding properly, from the ground up.

You will start by supporting senior operations staff — preparing documents, tracking shipments, following up with vendors. As you learn the process, you will take on your own shipments and eventually run them end to end, from booking to delivery.

We are not looking for someone who already knows logistics. We are looking for someone who is careful with details, follows up without being chased, and genuinely wants to build a career in this industry.

In the first few months, with guidance:

• Prepare and check shipping documents — invoices, packing lists, AWB/HAWB, Bill of Lading, shipping bills, certificates of origin
• Track shipments and update the system daily
• Follow up with transporters, CHAs, and vendors on pickups, clearances, and deliveries
• Maintain organised job files that anyone on the team can pick up and understand
• Support the team on data entry, filing, and coordination

As you grow into the role:

• Coordinate directly with airlines, shipping lines, and overseas agents on bookings and schedules
• Handle customs clearance follow-ups and resolve queries or holds
• Communicate shipment status directly to clients
• Own complete shipments end to end
• Work with the accounts team on job costing and invoicing accuracy

Throughout, one thing matters most: flag problems early. We would much rather hear about a delay today than an excuse tomorrow.

Required

• Graduate in any stream (B.Com, BBA, BA, B.Sc — all welcome)
• Strong attention to detail; comfortable checking documents carefully
• Clear written and spoken English; Hindi and Bengali are a strong plus
• Working knowledge of Excel and email
• Organised, reliable, and willing to follow up until a task is actually closed
• Genuine interest in building a long-term career in logistics and international trade

Good to have (not essential)

• Diploma or certification in logistics, supply chain, or export-import management
• Internship or family exposure to shipping, freight, or export businesses
• Basic understanding of INCOTERMS or export documentation

No prior work experience is required. We will train you.

PMEX International Logistics is an equal opportunity employer. We welcome applications from candidates of all genders, backgrounds, and communities. Selection is based purely on merit, aptitude, and fit for the role.

Send your CV to hello@pmex.in or WhatsApp it to +91 78878 87639. Mention your graduation year, current location, and expected salary in your message.