Senior servicenow developer- spm

Service Now SPM – Strategic Portfolio Management

Role Overview

We are looking for an experienced Service Now SPM (Strategic Portfolio Management) Developer/Consultant with strong expertise in implementing, configuring, and customizing Service Now SPM/PPM solutions. The ideal candidate should have hands-on experience across portfolio, project, demand, resource, and financial management processes, along with strong Service Now development and integration capabilities.

Key Responsibilities & Requirements

Strong hands-on experience with Service Now Strategic Portfolio Management (SPM), including Project Portfolio Management (PPM). Strong understanding of SPM capabilities such as: Project Management Portfolio Management Demand Management Resource Management Strategic Planning Financial Management Agile Development / SAFe Experience with Service Now platform architecture, including multi-instance and enterprise environments. Strong Service Now development experience using: Java Script Glide APIs Client Scripts Business Rules UI Policies Script Includes Workflows / Flow Designer Hands-on experience with Service Now integrations, including REST, SOAP, MID Server, Integration Hub, and APIs. Ability to configure and customize SPM applications based on business and stakeholder requirements. Strong understanding of ITSM, SPM, PPM, and ITIL v4 processes. Experience working with business stakeholders to gather requirements, design solutions, and translate business needs into scalable Service Now solutions. Strong troubleshooting, analytical, documentation, and problem-solving skills. Excellent communication, leadership, stakeholder management, and collaboration skills.

Preferred Service Now Certifications

Certified System Administrator (CSA) Certified Application Developer (CAD) Certified Implementation Specialist – Strategic Portfolio Management (CIS-SPM)

Nice-to-Have Skills

Hands-on experience with end-to-end SPM implementations. Experience with Service Now SPM upgrades, enhancements, and optimization. Knowledge of microservices, cloud-native architectures, and enterprise integration frameworks. ITIL v3/v4 Foundation or Intermediate Certification. Experience working in Agile/Scrum and SAFe environments. Experience integrating Service Now SPM with enterprise tools such as ERP, HR, Finance, PPM, or project management platforms. Understanding of Service Now Performance Analytics and reporting within SPM. Experience with resource capacity planning, demand prioritization, portfolio planning, and financial tracking.

Ideal Candidate

The ideal candidate will combine strong Service Now technical expertise with a solid understanding of SPM/PPM business processes, and should be comfortable working directly with clients, stakeholders, architects, and delivery teams to implement scalable SPM solutions.