GTM Strategy Senior Director - Lab37

Lab37 · United States

Who we are Lab37 Robotics is a technology company focused on the development and deployment of robots designed specifically for direct-to-customer food production. Our mission is to revolutionize the food industry by creating innovative robotic solutions that enhance efficiency, quality, and customer satisfaction. We are passionate about pushing the boundaries of technology to deliver cutting-edge products that meet the evolving needs of our clients. What you’ll do

• Own GTM strategy: Build out and evolve use cases, value proposition, pricing and terms as Bowl Builder scales into large scale deployment
• Own the sales process: Run a disciplined sales motion end to end, from top of funnel through close, with restaurant and foodservice operators
• Own onboarding and go-live: Build repeatable playbooks to get new customers live and delivering value quickly
• Own account management: Manage the ongoing customer relationship, ensuring accounts renew, expand and stay healthy
• Build the GTM function: Stand up the processes, tools and team needed to take Lab37 from a skeleton, borrowed GTM effort to a scalable function with its own playbook

• 7+ years of experience in consulting, business operations or strategy, or private equity, with direct experience advising on or building GTM strategy
• Strategic Relationship Building: An epic storyteller and nuanced communicator, seen as trustworthy and likable by restaurant C-levels and executives
• Food Industry Expertise: Deep restaurant knowledge and a nuanced understanding of key issues and trends, credible going toe to toe with restaurant folk
• Financial Analysis: Analytical, no stranger to P&Ls, able to lead nuanced conversations on revenue, profit and returns, and can build a labor model from scratch
• Efficient Project Management: Able to stay on top of parallel work streams, direct various technical teams, and find shortcuts wherever possible
• Assertive Negotiation: A keen understanding of our business model and our customers', with the judgment to know where to give, what to ask for, and when to stand ground or walk away

• Demand for online food delivery is growing really fast! In the last 5 years, just in the US, the overall market has expanded 10X from $10B to $100B, and could expand to $500bn- $1T by 2030.
• Changing the restaurant industry: You’ll be part of a team that helps restaurants succeed in online food delivery.
• Collaborative environment: You will receive support and guidance from experienced colleagues and managers, helping you to learn, grow and achieve your goals, and you’ll work closely with other teams to ensure our customer’s success.

• Medical, dental, and vision insurance (multiple plans, incl. HSA options).
• Company-paid life and disability insurance (short- and long-term).
• Voluntary insurance: accident, critical illness, hospital indemnity.
• Optional supplemental life insurance for self, spouse, and children.
• Pet insurance discount.
• 401(k).
• Health Savings Account (HSA)
• Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)

• Discretionary vacation days
• 8 paid holidays per year
• Paid sick time
• Paid Bereavement leave
• Paid Parental Leave