Customer Success Program Manager

Company Description Docket is an agentic marketing platform for B2B revenue teams, providing an AI Marketing Agent that engages website visitors in real time, answers product questions, qualifies intent, routes prospects, and books meetings. Powered by the Docket Sales Knowledge Lake™, it unifies approved product, pricing, security, and competitive intelligence so the AI responds only from governed, trusted information. The platform generates Agent Qualified Leads (AQLs) that include qualification status, intent signals, and rich context automatically synced to CRM systems. B2B customers see higher conversation rates, more qualified pipeline, improved win rates, and shorter sales cycles, with typical deployments going live in 7–14 days. Docket is SOC 2 Type II, ISO 27001, and GDPR certifie