Desktop Support Technician

Acro Service Corp · Greensburg, United States

Job Title : IT Client Support /Helpdesk Support

Duration: 3 Months (Contract to hire)

Location: Zebulon, NC, 27597(Onsite)

Pay rate: $28-30/hr on W2 terms without any other benefits/holiday/vacation

**Looking for local candidate only**

**Shift Time:3 days- 8am to 5pm &2 days- 10am to 7pm (M-F)**

Job description:

Identify, manage, escalation, and resolve technical issues. Install and configure software, print drivers, utilities, etc. to be utilized on workstations and computer networks. Troubleshoot all information technology issues, including software, hardware, and networking. Monitor installed systems, identify problems, and take corrective action. Role Responsibilities: Provide basic technical support to US Foods Clients. Troubleshoot application issues, basic diagnosing of the desktop/laptop software problems.

Requirements:

1 - 3 years of related work experience, or an equivalent combination of education and experience.

1 - 3 years of customer service experience.

Excellent communication skills.

The ability to work in a team environment and commit to a flexible work schedule.

Preferences:

1 - 3 years technical experience a plus.

Previous experience troubleshooting desktop, printer and notebook issues.

Very strong user and support of MSOffice.

Thank You!