Account Manager - Account Mining & Growth

emagine · India

The company:

emagine is a leading European consultancy delivering high-end IT and Business services. Headquartered in Denmark and established in 1994. We offer various services, including business and management consulting, vendor management, and managed services. Services are delivered to clients globally, and the emagine Nearshore service offerings. Since 2018, emagine has built a strong presence in India with its office located in the heart of India’s Silicon Valley — Bangalore.

What is it about?

As an Account Manager at emagine, you will be responsible for driving growth within existing client accounts in Pune. We are looking for a high-performing Account Manager (Staffing) to drive account mining, stakeholder management and revenue growth within existing client accounts. This is a pure Individual Contributor role, responsible for owning client relationships (Hiring Managers), identifying new opportunities, and expanding staffing business within assigned accounts.

What will you contribute?

Account Mining & Growth

• Manage and nurture existing client accounts with a focus on long-term relationships
• Identify and drive account mining opportunities to generate new business within existing clients
• Build strong stakeholder relationships to understand client needs and expand engagement

C2H Hiring & Delivery

• Manage end-to-end Contract-to-Hire (C2H) hiring lifecycle
• Work closely with sourcing and delivery teams to ensure timely fulfillment of requirements
• Ensure high levels of client satisfaction and service delivery

Client Relationship Management

• Build and maintain strong, long-term client relationships.
• Serve as the primary point of contact for client stakeholders in Pune.
• Ensure high levels of client satisfaction and proactively address concerns.

Business Development & Revenue Ownership

• Drive revenue growth within assigned accounts
• Track and improve account performance metrics (margin, billing, utilization)
• Work towards achieving business targets and profitability goals

Market & Opportunity Intelligence

• Stay updated on industry trends, client business priorities, and competitive landscape.
• Provide insights to shape solutions and proposals.

Operational Excellence

• Ensure quick turnaround time (TAT) on requirements
• Maintain data accuracy in ATS/CRM systems
• Track and improve client satisfaction and delivery performance
• Proactively resolve client escalations and delivery challenges
• Track account performance metrics and present growth updates to leadership

Who are you?

• 5–8 years of experience in IT staffing / recruitment / account management
• Strong communication and presentation skills (English mandatory).
• Strong experience in C2H hiring and client management
• Proven ability in account mining and revenue growth within existing accounts
• Experience managing consultants deployed at client sites
• Strong communication, negotiation, and stakeholder management skills
• Ability to work in a fast-paced, target-driven environment
• Strong communication, negotiation, and stakeholder management skills
• Ability to work in a fast-paced, target-driven environment
• Strong analytical skills

Functional requirements

• Experience in account management in staffing and getting new requirement
• Experience in account management, preferably in IT/consulting services
• Understanding of client business models and technology landscapes
• Proven track record of achieving account growth targets

Behavioural requirements

• High ownership and accountability
• Strategic thinking with a customer-centric approach
• Strong relationship-building and problem-solving skills
• Collaborative mindset with cross-functional teams

Interested?

We conduct interviews on an ongoing basis, so please submit your CV - in english - via LinkedIn or send your application directly to marcel.lehmann@emagine.org as soon as possible