Account Manager, Sourcing
Tag · New York, New York, United States
FULL TIMEpermanent
Job Description
Calling all beauty enthusiasts who know how to source like a pro and bring standout promotional materials to life!
Do not wait to apply after reading this description a high application volume is expected for this opportunity.
This role will be responsible for executing service delivery at Tag. The Account Manager,Sourcing will communicate a vision for how Tag best serves our clients across the Sourcingservice offerings and empower and enable their team to bring that vision to life. The rolefocuses on delivering operational excellence, implementing optimized cost to serve models,applying continuous improvement initiatives, and team development.
*Must have Promo, branded merchandise, GWP Experience*
JOB DUTIES(* denotes an “essential function”)*Establish the quality of service delivery across their portfolio of accounts*Implement standardized processes for all aspects of operations*Track operational controls and ensure management information reporting requirementsare fulfilled*Accomplish action items from account plans*Maintain continuous lines of communication, keeping client services informed of all criticalissues and facilitating open cooperation between operations and client servicesFollow delegations of authority for operations team*Partner with functional teams, adhering to appropriate corporate policies, internal controls,and reporting*Manage staff performance including establishing development goals, setting businessobjectives, establishing priorities, and providing ongoing performance feedbackPromote a culture of high performance and continuous improvement that values learningand a commitment to quality*Investigate and resolve issues escalated by the portfolio client(s) and communicatesignificant issues to the Operations Director and client services*Manage overall performance metrics of accounts/departments against contract/targetmetrics*Provide team with clear communications regarding target metrics/expectations andsupport their achievements*Manage the selection, induction, development, retention, motivation and performance ofdirect reports*Support new business implementation*Cascade key business and organizational messages down to the associate xzbcwsv level, per theappropriate channels*Share knowledge, best practices and solution designs within the relevant managementteams to ensure continuous business improvement
JOB QUALIFICATIONS-Five or more years' experience with promotional material, marketing services or printmanagement client facing environment with a mix of transactional, traditional, and directmail experience-Demonstrated record implementing solutions that have permanently resolved poorcontract performance or difficult situations-Excellent client service skills with a service-minded approach towards the client-Proven experience in the delivery and management of complex multi-service solutions forclients
Do not wait to apply after reading this description a high application volume is expected for this opportunity.
This role will be responsible for executing service delivery at Tag. The Account Manager,Sourcing will communicate a vision for how Tag best serves our clients across the Sourcingservice offerings and empower and enable their team to bring that vision to life. The rolefocuses on delivering operational excellence, implementing optimized cost to serve models,applying continuous improvement initiatives, and team development.
*Must have Promo, branded merchandise, GWP Experience*
JOB DUTIES(* denotes an “essential function”)*Establish the quality of service delivery across their portfolio of accounts*Implement standardized processes for all aspects of operations*Track operational controls and ensure management information reporting requirementsare fulfilled*Accomplish action items from account plans*Maintain continuous lines of communication, keeping client services informed of all criticalissues and facilitating open cooperation between operations and client servicesFollow delegations of authority for operations team*Partner with functional teams, adhering to appropriate corporate policies, internal controls,and reporting*Manage staff performance including establishing development goals, setting businessobjectives, establishing priorities, and providing ongoing performance feedbackPromote a culture of high performance and continuous improvement that values learningand a commitment to quality*Investigate and resolve issues escalated by the portfolio client(s) and communicatesignificant issues to the Operations Director and client services*Manage overall performance metrics of accounts/departments against contract/targetmetrics*Provide team with clear communications regarding target metrics/expectations andsupport their achievements*Manage the selection, induction, development, retention, motivation and performance ofdirect reports*Support new business implementation*Cascade key business and organizational messages down to the associate xzbcwsv level, per theappropriate channels*Share knowledge, best practices and solution designs within the relevant managementteams to ensure continuous business improvement
JOB QUALIFICATIONS-Five or more years' experience with promotional material, marketing services or printmanagement client facing environment with a mix of transactional, traditional, and directmail experience-Demonstrated record implementing solutions that have permanently resolved poorcontract performance or difficult situations-Excellent client service skills with a service-minded approach towards the client-Proven experience in the delivery and management of complex multi-service solutions forclients