ProofPoint & Abnormal AI tool Administrator

Sonata Software · Bangalore, India

Mandatory Skills

ProofPoint and Abnormal AI

Experience

2 to 4 Years

Location

Bengaluru

Job Description

• 2 - 4 years of experience in Email Security administration.
• Expert-level hands-on experience with Proofpoint Email Protection and Abnormal AI .
• Strong expertise in Microsoft 365 Exchange Online, Exchange administration, and mail flow management.
• Deep understanding of SMTP, SPF, DKIM, DMARC, DNS, TLS, and secure email architecture.
• Proven experience leading complex phishing investigations, incident response, and threat hunting.
• Experience integrating email security solutions with SIEM, SOAR, EDR, and ticketing platforms.
• Strong knowledge of email authentication, anti-spoofing technologies, and zero-trust security principles.
• Hands-on experience with automation using PowerShell, Python, or REST APIs.
• Excellent stakeholder management, communication, and leadership skills.
• Experience mentoring technical teams and leading cross-functional initiatives.

Education Qualification

B.E

Job Title

ProofPoint & Abnormal AI tool Administrator

Roles & Responsibilities

• Serve as the technical expert for enterprise email security platforms, including Proofpoint and Abnormal AI .
• Define and implement email security strategy, roadmap, and best practices aligned with organizational security objectives.
• Work on administration, configuration, optimization, and lifecycle management of Proofpoint and Abnormal AI platforms.
• Drive continuous tuning of security policies to improve threat detection while minimizing false positives and operational impact.
• Lead investigations and response activities for phishing, Business Email Compromise (BEC), malware, account takeover, spoofing, and other email-based attacks.
• Oversee implementation and optimization of Proofpoint capabilities such as TAP, URL Defense, Attachment Defense, Email Fraud Defense, and Threat Response.
• Optimize Abnormal AI detections for advanced phishing, executive impersonation, vendor fraud, insider threats, and account compromise.
• Perform proactive threat hunting and analyze emerging email attack trends to enhance organizational resilience.
• Expert in complex troubleshooting efforts involving Microsoft 365, Exchange Online, mail routing, SMTP, SPF, DKIM, DMARC, and secure email gateways.
• Collaborate with SOC, Incident Response, Identity & Access Management, Messaging, Infrastructure, and Risk teams to strengthen the organization's overall security posture.
• Establish governance, operational standards, SOPs, and runbooks for email security operations.
• Develop dashboards, KPIs, executive reports, and operational metrics to measure platform effectiveness and demonstrate security value.
• Lead platform upgrades, integrations, migrations, and proof-of-concept evaluations for new email security technologies.
• Mentor and coach junior engineers, provide technical guidance, conduct knowledge-sharing sessions, and support skill development.
• Engage with vendors to resolve complex issues, review product roadmaps, and recommend feature adoption.
• Support audit, compliance, and risk assessment activities related to email security controls.
• Drive automation initiatives using PowerShell, APIs, or scripting to improve operational efficiency.
• Participate in capacity planning, architecture reviews, and strategic security initiatives.