SQL Application Support Technician

We have a new role in our Technical Support Department for an office-based individual who is a tech savvy problem solver, with an interest in consumer electronics and is looking to be a part of a dynamic team, serving as a vital link between our Service and Customer Service departments.

Have you got what it takes to succeed The following information should be read carefully by all candidates.
The successful applicant would work alongside our Product Specialist and report directly to our Technical Services Manager. Upholding our first-class technical & sales support to both trade professionals and end-users via telephone, email, and face-to-face interactions.
- Providing our internal teams with technical support.
- Oversight and day-to-day management of our spare parts database, ensuring the accuracy of compatible spare parts throughout our brands.
- Acting as the conduit between our Service and Customer Services Department, helping to manage our service administration and collating spare part orders for our Customer Services Manager.
- Keen interest in electronics and/or audio-visual equipment.
*Comfortable working with business software and digital systems.
- Experience with AV, home audio, smart home, or customer electronics (even as hobbyist).
Henley Audio is a forward-thinking hi-fi distribution company that offers a full turnkey solution for a host of internationally lauded hi-fi equipment brands. xrexnqw With 20+ years of heritage and operating as a family and team-orientated company, we like to create lasting relationships with all staff and stakeholders.
Monday – Friday, 9am – 5pm.
Job Types: Full-time, Permanent
Company pension
* On-site parking
Ability to commute/relocate:
* Didcot OX11 7WB: reliably commute or plan to relocate before starting work (required)