ICT Digital Delivery Manager

ICT Digital Delivery ManagerLocation: Exeter, Winfrith, DorsetSalary: Starts at £64,650 rising by yearly increments to a maximum of £72,972 per annumVacancy Type: Permanent, Full TimeClosing Date: 15th of October 2026The Alliance ICT Department delivers vital technology services to Devon & Cornwall Police and Dorset Police, supporting over 10,000 officers and staff.We’re looking for an experienced ICT Infrastructure & Digital Delivery Manager to lead the design, delivery, and performance of the core infrastructure platforms that underpin policing operations.This is a senior leadership role with responsibility for ensuring our infrastructure is secure, resilient, high-performing, and ready for future digital demands.What you’ll be responsible forYou will lead multidisciplinary teams and suppliers across key infrastructure domains:Hosting & Cloud Platforms Data centres, hybrid cloud environments, storage, backup, and resilienceNetworks & Connectivity LAN/WAN, remote access, telephony, and mission-critical connectivityCommunications Airwave services and transition to the Emergency Services Network (ESN)Cyber & Technical Security Infrastructure security, vulnerability management, and remediationYou will:Own infrastructure service performance, availability, and continuous improvementLead supplier and partner relationships, including strategic partners such as BTManage contracts, SLAs, and commercial performanceDrive modernisation of infrastructure across hybrid and cloud environmentsCollaborate with Digital, Innovation, and operational stakeholdersWhat we’re looking forYou are a proven infrastructure leader who combines technical depth with strategic leadership.You will bring:Extensive experience managing enterprise-scale IT infrastructure environmentsStrong knowledge of cloud, networks, hosting, and security domainsExperience managing suppliers, contracts, and outsourced servicesA track record of delivering resilient, high-availability servicesExcellent stakeholder engagement and influencing skillsThe ability to lead teams through change and transformationWhy join us?Make a direct impact on public safety and frontline policingLead complex, large-scale infrastructure supporting critical servicesWork in a collaborative, multi-force environmentBe part of a team driving digital and infrastructure transformationWhat you get if you join us:A competitive salary with yearly increments.25 days a year leave entitlement, with an increase to 30 days after 5 years continuous employment, plus bank holidays (pro-rata for part time workers).Access to heavily subsidised gym membership that will provide you access to police site gyms throughout the counties.Access to the Blue Light Card Scheme for discounts and services (requires a one off payment of £5).Company sick pay.Competitive local government pension scheme.Job related equipment, as required.Free onsite parking at many police sites throughout the counties.Access to Group insurance scheme (via salary sacrifice scheme).Support networks, free Employees Assistance Programme, Occupational Health and wellbeing services.Development and training opportunities.Supportive and flexible training plan, including regular check-ins throughout your initial period of joining us to ensure you are up to speed with the role and getting the support you need.Flexitime, with the ability to undertake your hours flexibly and in line with business need.Hybrid working, with the ability to work remotely at times throughout the working week (once signed off the training plan). #J-18808-Ljbffr