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NOC Engineer

Black Box · Mumbai, India

FULL TIME

Job Description

Job description Job Title: NOC Engineer – Service Delivery (L1 – Voice) Location: Mumbai (Work from Office) Department: GNOC Experience: 0–1 Year Shift: 24×7 Rotational Support Job Summary We are looking for a motivated Engineer – Service Delivery (L1) to support enterprise Voice and Unified Communication platforms. The candidate will be responsible for first-level incident handling, monitoring, and troubleshooting while ensuring SLA-driven support in a 24×7 operational environment. Required Technical Skills Strong foundation in IT / Telecommunications (Degree/Diploma preferred) Basic understanding of PBX and Avaya systems (Avaya certification is an added advantage) Understanding of IP Telephony and VoIP fundamentals Basic knowledge of networking concepts (TCP/IP, VLAN, Routing basics) Fam

Details

CompanyBlack Box
LocationMumbai, India
TypeFULL TIME
Nichetech

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