Customer Support Associate

Believers Destination · Uttar pradesh, India

Job Title: Customer Service Associate

Location: Believers Destination, Magnus Tower, Sector-73, Noida

Work Timings: 9 AM TO 6 PM or Evening Shift : 6:30 PM to 02:30 AM

Preferred Candidate: Residing with family in Noida, greater Noida or Nearby

Key Responsibilities

• Handle inbound and outbound calls professionally.  
• Communicate clearly and courteously with students and parents.  
• Guide and assist students through processes (calls/chat/support tools).  
• Maintain and update data records accurately.  
• Prepare daily and weekly reports.  
• Use MS Excel for basic data management (filters, formatting, tracking sheets, etc.).  
• Assist in scheduling, coordination, and administrative tasks.  
• Support day-to-day operational activities to ensure smooth workflow.  
• Escalate issues to the management team when necessary.  
• Provide basic technical support (login assistance, form updates, minor troubleshooting). 

Required Skills & Qualifications

• Minimum of 0-1 years of experience in customer service. 
• Strong communication skills (verbal and written). 
• Good command over MS Excel and basic computer operations. 
• Ability to handle multiple tasks with attention to detail. 
• Pleasant personality and customer-centric approach. 
• Basic technical understanding is a plus. 

Preferred Candidate Profile

• Based in Noida, Greater Noida, or nearby regions.  
• Immediate joiners preferred. 

• How to Apply: Interested candidates can share their updated resumes at with the subject line “Application for Believers Destination- POSITION\" or apply via LinkedIn.