Client Account Manager - ERP

Role: Client Account Manager- ERP Role Type: Full Time ROLE SUMMARY: As a Client Account Manager with Mygate you will be responsible for managing and maintaining relationships with a company's clients or customers. This may involve coordinating with other teams within the organization to ensure that client needs are being met, as well as working with clients to understand their needs and develop solutions to meet those needs. Responsibilities: • To resolve complex queries and issues of product and services. • Ensure complete documentation of all activities undertaken with respect to the ticket in the case log. Working with clients to develop customized solutions that meet their needs. • Keeping track of client accounts and maintaining accurate records. • Ensure the Billing is on time a