Customer Service Representative

TP · Mohali district, India

About the job-

Teleperformance is Hiring || Customer Service Representative (Domestic E-Commerce Process

• )
  Position: Customer Service Representative – Domestic E-Commerce Proce
• ssWork Mode: Remote (Work from Hom

e)
Key Responsibiliti

• es:
  Handle customer queries through voice supp
• ort.Deliver exceptional customer service and ensure customer satisfact
• ion.Resolve customer concerns efficiently while maintaining quality standa
• rds.Follow process guidelines and achieve performance targ

ets.
Mandatory System Requirem

• ents:
  Laptop with Intel Core i5 (8th Gen or above) or AMD Ryzen 7 (7th Gen or
• above)Minimum 8
• GB RAMWindows 10 or
• aboveBuilt-in webcam (Mand
• atory)Stable broadband connection with minimum 25 Mbps upload & download
• speedWired USB headset with micr
• ophonePower backup (Inverter/UPS) to ensure uninterrupte