Customer Service Representative Travel (Remote)

Customer Service Representative Travel (Remote)Jacksonville, Florida, United StatesAbout the RoleWe are looking for a dedicated and customer-focused individual to join our team as a Customer Service Representative specializing in travel. In this role, you'll support clients with their travel inquiries, assist with bookings, and ensure each traveler enjoys a seamless experience from start to finish. This is an excellent opportunity for someone who enjoys problem-solving, communicating with people, and has a passion for travel.ResponsibilitiesRespond to client inquiries regarding travel options, bookings, and itinerariesAssist with reservations for flights, hotels, cruises, and vacation packagesProvide timely support to resolve questions or concerns before, during, and after travelResearch destinations and promotions to recommend the best options for clientsMaintain a high level of professionalism and customer satisfactionQualificationsStrong communication and interpersonal skillsExcellent problem-solving and organizational abilitiesAbility to work independently in a remote environmentPrevious customer service or hospitality experience preferred (but not required)Passion for travel and helping others plan meaningful experiencesWhat We OfferComprehensive training and ongoing supportFlexible remote work opportunityAccess to top travel suppliers and industry toolsCareer growth and development opportunities in the travel sector