Key Account Manager

startuphr.consulting · Mumbai, India

The Key Account Manager – India is responsible for driving the sales of specialty products (base oils, insulating oils) produced or distributed by **** within the chemical and tyre and Lube markets. This role demands a strategic and hands-on leader who can manage customer relationships, ensure credit compliance, and contribute to the growth and operational efficiency of the India sales office.

Key Responsibilities:

Sales & Market Development

• Achieve sales targets in terms of revenue and volume.
• Expand market share among existing and potential customers.
• Conduct market analysis to identify trends, opportunities, and competitor strategies.
• Develop and maintain a robust market inventory including prospects, volumes, and pricing levels.

Customer & Credit Management

• Serve as the primary legal representative for *** India in customer dealings.
• Establish and monitor customer credit limits in coordination with central bookkeeping and Coface.
• Ensure outstanding credit per customer does not exceed the limits.
• Actively manage customer satisfaction and resolve issues promptly.

Operational & Financial Oversight

• Collaborate with sales and administrative staff to maintain an efficient office organization.
• Prepare budgets, forecasts, and performance analyses.
• Contribute to managing fixed cost budgets and maintaining quality systems (TQM).
• Support the team in maintaining a well-functioning sales office.

Leadership & Collaboration

• Supervise and support the work of Sales Administrator, Sales Assistant.
• Act as a reference person for global applications upon request from Competence Transfer.
• Ensure alignment with company‘s vision and mission.

Location: Mumbai

Expereince: 7-12 yrs

Age criteria: not more than 35 or 37 yrs