Visa Officer

Visa Roots · Kerala, India

Visa Roots one of Kerala's most reputed visa and travel management companies, proudly based in Cochin is expanding its team! We're seeking an experienced and detail-driven Visa Officer who thrives in a fast-paced, client-first environment and brings solid knowledge of visa and immigration processes to the table.

Key Responsibilities:

• Manage end-to-end visa and immigration processes for clients

• Guide clients through document verification, application completion, appointment scheduling & follow-ups

• Ensure timely, accurate submission of all applications in compliance with government regulations

• Prepare visa fee quotations and respond to detailed client inquiries

• Stay current on visa regulations, embassy updates & immigration legislation changes

• Take full ownership of assigned cases and keep clients updated at every stage

• Foster lasting relationships with clients and contribute positively to the team

Experience and skills:

• Bachelor's in Travel & Tourism, Business Admin or related field

• 1-3 years in visa application processing

• Proficient in MS Office (Word & Excel)

• Excellent written & verbal English communication

• Strong attention to detail & a customer-first mindset

• Able to work independently and collaboratively

What We Offer:

• Positive work environment
• Competitive salary
• Private medical insurance
• Flexible Work schedules
• Flexible Holidays & Sick Leave
• Opportunities for professional development
• Company Sponsored events
• Team building activities
• Company Lunch & Free Snacks
• Career advancement options
• Staff Accommodation