Manager - MIS & Project Controls | Infrastructure & Expansion

Jeena Sikho Lifecare Limited · India

Manager – MIS & Project Controls

Department: Infrastructure & Expansion

Position: Manager – MIS & Project Controls

No. of Positions: 1

Work Arrangement: Head Office / Hybrid with project and department coordination

Experience: 7–11 Years

Role Overview

The Manager – MIS & Project Controls will be responsible for maintaining accurate and reliable project, facility, occupancy, cost, and performance data across the Infrastructure & Expansion function.

The role will consolidate information from different departments, maintain dashboards and master data, track project progress, control documents and expiry dates, and provide clear, evidence-based reports to management for timely decision-making.

Key Responsibilities

1. Occupancy & Cost Data Management

• Consolidate centre-wise monthly data for:
• Rent
• CAM charges
• Maintenance
• Diesel and generator expenses
• Electricity and water
• Annual Maintenance Contracts (AMC)
• Other facility-related costs
• Maintain carpet-area data and calculate relevant cost metrics.
• Reconcile information with Finance and Operations before reporting.

2. Facility Master Management

• Maintain the central master database of:
• Existing facilities
• Franchise units
• Upcoming projects
• Projects under development
• Maintain location, facility format, responsible owners, commercial details, technical information, and compliance records.
• Ensure the master database remains updated and accurate.

3. Project Controls & Tracking

• Track all live projects against approved:
• Budgets
• Timelines
• Milestones
• Project schedules
• Prepare and circulate a weekly project dashboard .
• Highlight delays, deviations, forecast completion dates, pending decisions, and action owners.
• Escalate critical delays and risks to management.

4. Data Validation & Accuracy

• Ensure every major reported figure or project status is supported by relevant source records.
• Identify incomplete, inconsistent, or unverified information.
• Follow up with responsible departments for corrections.
• Clearly differentiate between verified information and pending/unconfirmed data .

5. Document & Expiry Control

• Maintain a central repository of:
• Property documents
• Contractor agreements
• Drawings
• Approvals
• Licences
• Guarantees
• Other project-related documents
• Track renewal dates, guarantee periods, and Defect Liability Periods (DLP).
• Provide advance alerts for upcoming expiries and renewals.

6. Project Camera & Site Visibility

• Coordinate with IT and site teams for project-camera installation and availability.
• Monitor feed access and recording arrangements.
• Escalate camera outages or missing site evidence to the responsible team.
• Ensure management has adequate visibility of project progress.

7. Cross-Functional Coordination

• Coordinate reporting inputs from:
• Operations
• Finance
• Legal
• Procurement
• HR
• IT
• Biomedical
• Projects
• Real Estate
• Maintain dependency and action trackers.
• Follow up on delayed inputs and escalate pending actions with proper evidence.

8. Performance & Management Reporting

• Maintain contractor performance scorecards covering:
• Schedule adherence
• Quality
• Safety
• Defect closure
• Commercial performance
• Prepare centre-wise occupancy reports.
• Track metrics such as rent per square foot and cost-to-revenue ratio , wherever verified data is available.
• Present clear and decision-oriented reports to management.

Candidate Profile

• Educational Qualification
• Graduate in Engineering, Commerce, Business Administration, or a related field.
• MBA or equivalent postgraduate qualification will be preferred.

• Relevant Experience
• 7–11 years of experience in:
• MIS
• Project Controls
• Project Planning
• Business Analysis
• Management Reporting
• Experience supporting capital projects, infrastructure, construction, healthcare, retail, or multi-location expansion will be preferred.

• Essential Skills
• Advanced Excel
• MIS and dashboard preparation
• Project tracking and reporting
• Data validation and reconciliation
• Document management
• Strong analytical skills
• Cross-functional coordination
• Excellent follow-up and escalation skills
• Ability to work with large datasets
• Strong attention to detail

Preferred: Working knowledge of Power BI or any equivalent dashboard/reporting tool .

Key Performance Indicators (KPIs)

• Accuracy and completeness of the facility master and occupancy database.
• Timely release of weekly project reports.
• Accuracy and traceability of reported project status.
• Early identification of project delays, cost deviations, and expiry risks.
• Timely closure/follow-up of cross-functional actions.
• Accuracy of occupancy and cost reporting.
• Reliability of project and site evidence.
• Timely maintenance of document and expiry registers.

Initial Priorities After Joining

• First 30 Days
• Start centre-wise data collection.
• Establish the source-data register.
• Prepare and update the facility master.
• Create a central action tracker.

• By 60 Days
• Establish the occupancy and cost dashboard.
• Create project baselines and tracking formats.
• Establish central document and expiry registers.
• Standardise weekly project reporting.

• By 90 Days
• Implement monthly facility reporting.
• Establish reliable exception and expiry alerts.
• Start regular contractor-performance reviews.
• Improve management reporting and project visibility.

• Key Working Relationships
• Executive – Coordination
• Real Estate
• Projects
• Design & Standards
• Operations
• Finance
• Legal
• Procurement
• HR
• IT
• Biomedical

This role is responsible for data consolidation, reporting, tracking, document control, and cross-functional follow-up .

Source departments will remain responsible for the accuracy of their respective records, statutory actions, payments, approvals, and operational decisions .

Salary will be determined by HR based on the candidate's relevant experience, expertise, and suitability, in line with company policy.