Executive Trainee

Housr · Gurugram, India

Executive Trainee – Front Office

Location: Gurgaon / Hyderabad

Role Overview

As an Executive Trainee – Front Office , you will serve as the face of Housr, ensuring every resident and guest experiences exceptional service from the moment they walk through our doors. This role offers hands-on exposure to front office operations, resident engagement, and hospitality management, making it an excellent opportunity for individuals looking to build a long-term career in the hospitality industry.

Key Responsibilities

• Welcome residents, guests, and visitors with warmth, professionalism, and courtesy.
• Manage resident check-ins, check-outs, room allocations, and documentation efficiently.
• Handle resident queries, requests, and concerns while ensuring prompt and satisfactory resolution.
• Coordinate with Housekeeping, Maintenance, Sales, and other internal teams to ensure seamless service delivery.
• Conduct property tours for prospective residents and assist the sales team with walk-in inquiries.
• Maintain accurate records of resident information, visitor logs, and operational reports.
• Ensure the reception area and common spaces reflect Housr's premium hospitality standards at all times.
• Follow company policies, operational SOPs, and quality standards.
• Support day-to-day operational activities and contribute to enhancing the overall resident experience.

Eligibility

• Bachelor's degree in any discipline (Hospitality or Hotel Management preferred).
• Fresh graduates are encouraged to apply.
• Candidates with up to one year of experience in hospitality, customer service, retail, aviation, or any client-facing role are also welcome.

Desired Skills & Competencies

• Excellent verbal and written communication skills.
• Professional appearance with strong interpersonal skills.
• Customer-first approach with a positive attitude.
• Ability to multitask and perform effectively in a dynamic environment.
• Strong problem-solving and coordination abilities.
• Basic knowledge of Microsoft Office and Google Workspace.
• Willingness to work in rotational shifts, weekends, and holidays, as per business requirements.

What We're Looking For: We're looking for individuals who demonstrate:

• A polished and professional personality.
• Confidence in interacting with people from diverse backgrounds.
• A passion for hospitality and delivering exceptional customer experiences.
• A willingness to learn, adapt, and grow.
• A collaborative mindset and strong team spirit.

Interested candidates can share their updated resume at with the subject line:

Application for Executive Trainee – Front Office | Preferred Location (Gurgaon/Hyderabad)