Restaurant Manager

Join the Avo Family!

All candidates should make sure to read the following job description and information carefully before applying.
Avo is a destination for simple, seasonal, healthy food. Our purpose is to create comfort through healthy food. We believe that when you eat well, you feel better and can do better for yourself, your community, and the world. We have recently been named one of the Hottest Fast Casual brands in America by QSR Magazine!
As the General Manager of an Avo restaurant in New York, you will own the success of your location. You’ll lead your team to deliver exceptional guest experiences, grow sales, hit your financial targets, and uphold Avo’s values and standards every shift. Reporting to the founders, you’ll run your store like it’s your own business.
What you’ll do:
Team Leadership & Development:Recruit, hire, onboard, and train Assistant Managers, Shift Leads, and Team Members to build a high-performing, well-staffed teamCoach and develop your team daily, building a pipeline of future leaders and reducing turnoverBuild weekly schedules that match labor to sales while ensuring proper coverageHandle day-to-day HR matters with support from the Operations Manager, ensuring compliance with labor laws and company policiesLead by example on the floor, reinforcing Avo’s mission, operating principles, and core values
Financial Performance:Own your restaurant’s P&L, with a focus on driving sales and controlling costsManage labor, food cost, and waste to meet or beat budget targetsOversee inventory, ordering, and receiving to keep the store stocked while minimizing wasteEnsure accurate cash handling, deposits, and reporting
Operational Excellence:Run day-to-day operations of your location, including opening and closing proceduresEnsure strict adherence to food safety and NYC Department of Health standards, keeping the store inspection-ready at all timesMaintain the cleanliness, maintenance, and upkeep of the restaurant and equipmentTrack and improve store performance metrics, including sales, speed of service, food quality, and guest satisfactionManage in-store, catering, and third-party delivery operations
Guest Experience:Create a welcoming, energetic environment where every guest feels taken care ofRespond to guest feedback and online reviews promptly and use them to improveBuild relationships with regulars and the local community to drive repeat visits and sales
Sustainability and Quality:Ensure your team follows Avo’s sourcing, recipe, and sustainability standardsMaintain high standards of food quality and presentation on every platePartner with suppliers and the Operations team on deliveries, product quality, and freshness
Qualifications:3+ years of restaurant management experience, including at least 1 year as a General Manager or Assistant General Manager in fast casual or quick serviceHands-on experience managing a store P&L, labor, and inventoryNYC Food Protection Certificate (or willingness to obtain within 30 days of hire)Strong leadership skills with a track record of developing team membersExcellent interpersonal and communication skillsPassion for food, sustainability, and promoting healthy livingAvailability to work a flexible schedule, including weekends and holidaysEntrepreneurial mindset: ability to deliver results with limited resourcesPersonal characteristics that reflect Avo: high-energy, action-oriented, self-motivated, positive attitude, service focused, flexible, fun-loving personality, and ethical with a high degree of integrity
What you’ll get:Competitive pay plus a performance-based bonus plan, range is between $75,000 and $85,000Health insurance co-payFlexible PTO, because we respect the need for work/life harmonyAn opportunity to make a real impact on the people around you, both by growing them and by connecting them to healthy foodA collaborative family of people who live our core values and have your backA clear career path, including growth into multi-unit and Operations rolesFree Avo swagComplimentary Avo
Here at Avo, we have 5 core values. They embody our culture, spirit, and dedication to doing what’s right. They keep us aligned, influence how we lead, and help us make decisions about everything from the food we serve to the impact we have on our people. And they’re the lens through which you’ll build a successful restaurant.
Honesty & Integrity. Do the right thing when nobody is watchingQuality. Great people make an incredible team. That’s why we’re not afraid to invest in the bestComfort. xzbcwsv We strive to make lasting connections with every interactionNext Gen. Think long term and the right decisions will come naturallyAvoGoodTime. A healthy lifestyle is easier when it comes from a place of laughter and fun!
Avo provides equal opportunities for everyone that works for us and everyone that applies to join our team, without regard to sex or gender, gender identity, gender expression, age, race, religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, any service, past, present, or future, in the uniformed services of the United States (military or veteran status), or any other consideration protected by federal, state, or local law.