Revenue Manager - Personal Loans

Muthoot FinCorp ONE · India

ROLE SUMMARY

The individual shall be responsible for handling Personal loan business.

KEY RESPONSIBILITIES

• Define short-term and long-term business development plan for Personal loan. Coordinate with the marketing team and execute the plan.
• Optimize the revenue funnel and create a sustainable business with positive unit economics
• Analyze customer insight, by blending data with a deep understanding of user needs, habits and customer feedback.
• Responsible for prioritizing growth initiatives and growth-oriented product iterations along with product
• Responsible for delivery on Business KPIs – Customer count, Gross Payment value, Revenue and P&L
• Work with Data Science/Analytics to implement metrics to refine customer journeys align with product and ensure reporting of these metrics to the management
• Establish a systematic process for partner outreach and relationship management.
• Optimize yield across partners through ROI analysis and campaign design.
• Monitoring/tracking, nurturing and assisting in resolution of service-related queries within TAT by Customer support team
• Review and ensuring adherence of the business to the legal mandates and regulations
• Benchmarking our product and marketing practices with competitors through interactions with market participants
• Regular feedback collection through primary research – Surveys and Customer interviews

KEY INTERACTIONS

Internal Stakeholders

• CEO/CXOs
• Product Team
• Business Development/Sales
• Central Operations
• Central Marketing Team

External Stakeholders

• External Agencies
• Content distribution platforms

EDUCATION / EXPERIENCE

• 4+ overall experience incl Business development and P&L delivery in lending products with fintech, leading banks or NBFCs or a multi-product platform business
• Experience in Fintech, NBFC, Banks, Technical service providers
• Some Experience in product, SAAS, some experience in Business development including P&L Stakeholder management
• Ability to closely work with product and marketing teams and having a knack to easily understand design, technical and market aspects.
• Sales and marketing know-how.
• Problem solving and Research acumen
• Exceptional communication skills
• Proven ability towards constructive networking
• Team player and multi-tasker with exceptional organizational skills