Principal Imminent Risk (Law Enforcement) Specialist

10a Labs · Remote, United States

About 10a Labs:

10a Labs is the safety and threat-intelligence layer trusted by frontier AI labs, AI unicorns, Fortune 10 companies, and leading global technology platforms. Our adversarial red teaming, model evaluations, and intelligence collection enable engineering, safety, and security teams to stay ahead of evolving threats and deploy AI systems safely.

Location & Travel Expectations
We are primarily seeking candidates based in the Washington, DC, New York City, San Francisco Bay Area, and Denver metropolitan areas. Candidates hired in these locations will be expected to work from a 10a Labs office at least two days per week.
All new hires will participate in in-person onboarding in Washington, DC, New York City, or San Francisco during their first week. Occasional travel may also be required for interviews, in-person meetings, and other business needs.
About the role

You’ll lead a 24/7 team of Senior and Junior Specialists while staying hands-on in the work. As the first hire, you’ll help us build the team from the ground up, from hiring and onboarding to setting up the processes that keep it running smoothly.
Schedule

This is a weekday daytime role, with no overnight or weekend shifts. However, some outside regular work hour flexibility is expected in order to especially while we’re building the evening and overnight team.
What youll do

Own the team’s success and run day-to-day operations across all three shifts, making sure the day, evening, and overnight teams have what they need to do their best work
Cover senior specialist duties on the day shift: review and label content, handle edge cases and escalations from Junior Specialists, and flag imminent-risk cases in line with client guidance
Build and maintain the teams shift schedule, including PTO, sick coverage, and weekend on-call rotations, so minimum coverage is never missed
Stand up the team: run final interviews for Junior Specialists, onboard and train new hires, and set up team processes
Own quality assurance: run calibration sessions, review QA results with the Senior Specialists, and address performance issues
Set up and maintain touchpoints with the evening and overnight teams, including outside normal hours when needed
Serve as 10a Labs and the client’s main point of contact
Support team wellbeing and support the Program Manager to build a healthy, sustainable work environment
What were looking for

At least 4 years in law enforcement or related work
Training in at least one relevant area: crisis intervention, threat assessment, or violent crime
Investigative experience with violent content, credible threats, or violent extremist material
Experience supervising shifts or teams
Experience building and managing schedules for shift work (multi-shift or 24/7 operations)
Comfortable reviewing distressing material on a regular basis
Strong judgment on ambiguous, high-stakes cases
Clear, confident communication with the Program Manager, team members, and client stakeholders
Flexible and comfortable with ambiguity while standing up a new team, including working outside normal hours when needed
Nice to have

Experience launching a new team or operation
Trust & Safety familiarity
Content and wellness

This role involves regular exposure to graphic and distressing content, including threats of violence and violent extremism. We take wellbeing seriously and provide dedicated mental health support and wellness resources.
Requirements

Must be a U.S. person (U.S. citizen, lawful permanent resident, or other protected individual) based in the United States
Must be able to pass a background check
Reliable internet and a quiet, private workspace suitable for reviewing sensitive content
Employment and compensation

This is a full-time, 12-month role supporting a client engagement, with the possibility of extension.
Work Environment: Fully remote, U.S.-based
Salary: 150,000 - 170,000 depending on experience and location
Time Off: Generous PTO
Retirement: 401(k) plan