Accounts Telecaller (Invoice Follow-up)

Job Description Key Responsibilities Follow up with clients regarding outstanding invoices and pending payments. Contact customers via phone, email, and WhatsApp for payment reminders. Maintain payment follow-up records and update collection status. Coordinate with the Accounts team for invoice reconciliation. Resolve basic invoice and payment-related queries. Escalate overdue accounts where necessary. Prepare daily and weekly follow-up reports. Maintain professional communication with clients. Requirements Mandatory Requirements Good communication skills in English and Hindi. Basic knowledge of invoicing and payment follow-up. Proficiency in MS Office, especially Excel. Strong follow-up and negotiation skills. Professional telephone etiquette. Good documentation and record-keeping skills.