Assistant Manager

Unique Identification Authority of India (UIDAI) · India

Assistant Manager – UIDAI Regional Office (Contractual)

GA Digital Web Word Pvt Ltd |

Location: UIDAI Regional Office, Mumbai

CTC up to ₹9 LPA

About the Role

GA Digital Web Word Pvt Ltd is hiring an Assistant Manager for deployment at a UIDAI Regional Office. You will support the implementation of the Aadhaar enrolment and authentication ecosystem on the ground – troubleshooting failed jobs within SLAs, training users, supporting ecosystem partners, and coordinating with government departments and operations teams for post go-live field support.

Key Responsibilities

• Implementation of the Aadhaar enrolment process at the field level
• Troubleshoot all failed jobs within agreed SLAs
• Provide technical support to users on both enrolment and authentication processes
• Understand and apply the Aadhaar Act and Regulations in day-to-day matters
• Deliver training to different user groups on enrolment and authentication
• Handle procurement of hardware and software
• Support UIDAI ecosystem partners in adoption and roll-out of Aadhaar Authentication Services
• Extend on-site support for project implementation at the ground level
• Provide post go-live field support and issue resolution by liaising with government departments, application support and operations teams
• Other tasks assigned by the UIDAI Regional Office from time to time

Eligibility

• Education: BE / B.Tech / MCA / BCA / BBA / B.Sc (Computers) with Diploma in DOEACC / Systems Development / GNIIT or equivalent
• Experience: Minimum 2 years in managing IT software / hardware platform support, software applications, web development and user support
• Implementation support experience in Government (e-Governance) and Financial Services programmes is an advantage
• Working knowledge of Java, web services and RDBMS is an advantage
• Strong issue-resolution and reporting skills
• Age: Below 50 years

Working Conditions

• Willingness to travel in rural areas
• 60–70% travel