Security Assistant

Security AssistantThis position serves as the Security Assistant for Police Service within the Veterans Health Administration (VHA) with a primary purpose to monitor physical security equipment and systems. Major duties and responsibilities include:Physical Security Support: monitors and responds to alarms; traces access patterns, programming, assigns or removes user permissions, and remotely opens and secures doors during routine and emergency operations; determines when to dispatch law enforcement or other personnel to investigate; maintains radio/alarm activity records/logs to include dates, times, and results of communications and activities; prepares completed reports; issues and retrieves government issued keys and/or identification cards; and maintains accountability of Police Officer badges issued and all associated logs.Communications: monitors and receives routine and emergency calls from a variety of sources that need police, fire, medical or other emergency services; maintains contact with law enforcement units; monitors and directs responses to security and life safety communications, radio dispatches, telephone calls, and other emergency communication circuits; coordinates with various federal, state and local law enforcement officials for coordination of emergency situations; and operates a variety of communications equipment, telephones and computer systems to support both routine and emergency operations.Operations Support: performs system checks on a variety of equipment used in the dispatch center; troubleshoots systems when problems arise and resolves issues whenever possible; conducts equipment inventories and completes records and other logs; enters, updates and retrieves information from a variety of computer systems/databases; uses state and the National Crime Information Computer (NCIC) to access sensitive law enforcement information to support field operations and investigations; enters or updates regional and national records; compiles and prepares reports related to events occurring in the operation of the police control center; completes vehicle registration tasks and issues decals and permits.Performs other related duties as assigned.Work Schedule: PANAMA Schedule (2 on, 2 off, 3 on. 2 off, 2 on, 3 off. 2 months days, 2 months nights (7-7). First 45 days 730a-3p for trainingVirtual: This is not a virtual position.Position Description/PD#: Security Assistant / PD99858SRelocation/Recruitment Incentives: Not authorizedCritical Skills Incentive (CSI): Not approvedPermanent Change of Station (PCS): Not authorized