Medical Receptionist - High Lakes Gynecology

Praxis Health · United States

High Lakes Gynecology, of Praxis Health, is seeking an experienced Medical Office Support professional with outstanding customer service skills for a full time position. We are looking for a candidate with a collaborative, team spirit and a willingness to support the needs of our patients as well as the goals of the job and the team. This position offers the opportunity to work in a women’s healthcare setting alongside a dedicated, long-standing team. Our providers and medical assistants have been with the practice for many years, creating a stable and supportive environment. If you’re passionate about women’s health and enjoy working with experienced professionals in a fast-paced clinic, this could be a great fit for you. Compensation: $18.00 - $20.00/hour Schedule: Monday - Friday 7:45am-4:30pm In this role, you will greet, screen, schedule patients, input correct patient information, perform clerical duties related to clinical service and other medical receptionist duties as necessary.

• Must have an aptitude to learn and a passion to serve others.
• Must be someone who thrives in a busy, fast-paced environment.
• Must have exceptional customer service skills, be highly organized, and detail oriented.

• Medical, Dental, Vision with In-Network & Custom Network discounts
• 401(K) with discretionary employer match
• Paid Time Off
• Free clinical diagnostic laboratory testing performed in house
• Strong performance and attendance may result in a six-month and annual pay increase!

• Greets, screens, and schedules patients.
• Inputs information into electronic health records and other support services platforms.
• Performs clerical duties related to clinical service.
• Prepares and processes correspondence. Answers routine medical administrative inquiries.
• Performs high volumes of reception duties including but not limited to answering and screening telephone communication, relaying messages, questions, and other relevant

• Obtains, verifies, and updates patient information and provides support services to patients and medical staff.
• Assists in medical record maintenance including retrieving and sending to offices and individuals as requested and required by state and federal laws.
• Ensures scheduling accuracy for ease and best use of provider and patient time.
• Vital contributor to internal communication via multiple software programs.
• Maintains files and assists in establishing office systems.
• Assists in the care and maintenance of office equipment.
• Performs medical receptionist duties as necessary.

• Minimum 1 year (preferred 2+ years) of medical front office experience in a high-volume setting.
• High school diploma or general education degree (GED)
• Strong understanding of medical terminology and insurance processes
• Excellent customer service, communication, and multitasking skills
• Proficiency with electronic health record (EHR) systems
• High attention to detail and ability to maintain patient confidentiality
• Reliable, punctual, and able to work effectively both independently and as part of a team

• Manual dexterity for office machine operation including computer and calculator; stooping, bending to handle files and supplies, mobility to complete errands for deliveries, or sitting for extended periods of time.
• The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.
• Stress can be triggered by multiple staff demands and deadlines.
• Work is performed in an office environment. Involves frequent contact with staff and patients.