Hcltech is hiring for international contact center - senior process associate and analyst on 31st july 2026( voice process)
HCLTech · Chennai g.p.o., India
FULL TIMEpermanent
Job Description
HCLTech is hiring for International contact Center - Senior Process Associate and Analyst on 31st July 2026 ( Voice Process)
Walk-in Drive Details:
Date: 31st July 2026, Friday
Location: HCL AMB-6
104-8, Sai Nagar, Ambattur Industrial Estate, Chennai, Tamil Nadu .
Time: 10 AM - 2:30 PM
HR Contact Name: Judith
Please carry anyone Government ID proof.
Job Description – International contact Center ( Voice Proces - Inbound calls)
Location: Chennai, India
Business Unit: Retail Banking – Mortgages & Consumer Lending
Reporting To: Team Leader / Operations Manager
Work Location: Sholinganallur Designation: Associate/ Analyst Process: Inbound Call Experience: 1-3 years in International Voice Process/ 3-5 yrs/ 5- 7 yrs Education Eligibility: 12th Pass / Any Graduate / PostgraduateKey Responsibilities:
Respond to client queries via voice & written communication, ensuring accurate and timely resolutions Handle inquiries related to products, services, data, and client accounts Manage multiple client queries efficiently using workflow tools Maintain accurate records of customer interactions in internal systems Collaborate with internal teams to resolve client issues effectively Ensure client satisfaction with service excellence and a customer-first approachRegards
Judith
Details
| Company | HCLTech |
| Location | Chennai g.p.o., India |
| Type | FULL TIME |
| Niche | tech |
| Experience | permanent |