EV 2-Wheeler Technician-Odisha

2coms · Brahmapur, India

Job Description: Automobile Technician (EV / Scooter)

Job Summary

We have an excellent opportunity for male candidates to join as Automobile Technicians with a leading Indian multinational ride-sharing organization . The role involves customer handling, EV scooter diagnostics, repairs, system updates, and strict adherence to safety and operational processes.

Client Overview

Our client is a reputed Indian multinational ride-sharing company with diversified business verticals and a strong presence in the electric mobility ecosystem.

Role

Automobile Technician (EV Scooter)

Roles & Responsibilities

1. Customer Handling

• Receive customers politely and greet them with professionalism
  

• Verify service requests and capture Voice of Customer (VOC) in the system
  

• Handle customer interactions both telephonically and face-to-face
  

• Provide timely updates to customers regarding repair status
  

2. Diagnosis

• Analyze and diagnose EV scooters to identify required repairs
  

• Update diagnosis reports in WMS (Getafix)
  

• Perform repairs as per customer concerns and conduct final inspections
  

3. System Handling

• Track customer complaints in Zendesk and update live status
  

• Operate Workshop Management System (Getafix) with 100% adherence
  

• Update operational status and ETA in both CRM and WMS
  

• Check scooter health using Telematics Command Centre for deep diagnosis
  

4. Technical Repairs

• Possess complete technical knowledge of EV scooters
  

• Repair or replace all scooter components as required
  

• Stay updated on technical training modules, EV bulletins, and product updates
  

5. Process & Operations

• Ensure strict process adherence at the Experience Centre
  

• Maintain clearly marked service bays for vehicles/scooters
  

• Handle invoicing and payment collections
  

• Ensure bays are clean, safe, and fit for service operations
  

Skills Required

• Sound technical knowledge of EV / scooter systems
  

• Ability to use CRM, WMS, and diagnostic tools
  

• Process-oriented and safety-focused mindset
  

Experience Requirement

• Minimum Experience: 1 year as an EV 2-Wheeler Technician
  

• Hands-on experience in electric scooter diagnosis, servicing, and repairs
  

Compensation

• Salary: ₹16,000 – ₹25,000 Net Take-Home per month
  

• Salary will be offered based on relevant experience and interview performance
  

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Minimum Qualification

• 12th Pass / Diploma / ITI / Graduation / Post Graduation
  

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Requirements

Experience Requirement

• Minimum Experience: 1 year as an EV 2-Wheeler Technician
  

• Hands-on experience in electric scooter diagnosis, servicing, and repairs
  

Compensation

• Salary: ₹16,000 – ₹25,000 Net Take-Home per month
  

• Salary will be offered based on relevant experience and interview performance
  

• 
  

Minimum Qualification

• 12th Pass / Diploma / ITI / Graduation / Post Graduation
  

Benefits

Compensation

• Salary: ₹16,000 – ₹25,000 Net Take-Home per month
  

• Salary will be offered based on relevant experience and interview performance
  

•