HEAD – OPERATIONS (CUSTOMEREXPERIENCE & P&L)

HEAD – OPERATIONS (CUSTOMER EXPERIENCE & P&L) Location: Mumbai About AHA! Smart Homes AHA! Smart Homes is one of India's leading premium home automation companies, delivering seamless smart living experiences through lighting control, motorized curtains, security, audio-video and integrated automation solutions. We are looking for a customer-centric and business-oriented Head – Operations to lead and scale our project delivery function across multiple teams and locations. Role Summary The Head – Operations will be responsible for end-to-end project delivery, customer satisfaction, profitability and operational excellence. The role involves leading multiple Project Managers and cross-functional teams while ensuring projects are delivered on time, within budget and with an exceptional cu