Telesales executive

BeatO · New delhi, India

Roles and Responsibilities:

The Sales Executive will speak to incoming and assigned leads, qualify intent, educate users on the program journey, and convert them into booked consults and paid GLP-1 starts. This is a phone-first closure role that requires strong follow-up, disciplined CRM usage and the ability to sell a health program with empathy, clarity and trust.

· Call fresh and follow-up leads generated through app traffic, campaigns, referrals and partner channels.

· Understand the user's goals, current health context and readiness, then position the right next step in the GLP-1 journey.

· Book consults, follow through on missed users, and drive conversion to payment and onboarding.

· Maintain accurate CRM notes, call dispositions, and promised follow-up timelines on every lead.

· Handle objections on price, safety, side effects, outcomes and commitment using approved scripts.

· Coordinate with doctors, care teams and operations to ensure smooth handoff after sale.

· Meet daily and monthly targets on connects, consult bookings, revenue and collections.

Experience and Essential Skills

· 1–4 years of telesales / telecalling / inside sales experience.

· Preferred Backgrounds: Weight-loss programs, diagnostics, healthcare plans, pharmacy, wellness, ed-tech or fintech telesales.

· Strong closure mindset with the patience to manage multi-call sales journeys.

· Clear spoken Hindi, decent English, and confidence in handling consumers over the phone.

· Comfortable working from the office, using CRM systems, and being measured on conversion metrics.