Manager (Program Development)

SSGC LPG Limited · Karachi, Karachi District; Sindh, Pakistan

Bachelor’s in Information Technology or Computer Science or Software Engineering or equivalent with at least 7 years of experience of software development.

Relevant certification will be preferred.

Responsibilities:

Job Summary:

The purpose of this position is to develop an understanding of business requirements of Oracle Customer Care & Billing, to carry out analysis and to contribute in the development/modification of software and programs / applications. The incumbent is responsible for business automation as well as business continuity.

Job Responsibilities:

• Ensure that already developed programs are running smoothly.
• Explore opportunities for improvements on a proactive basis.
• Ensure that already developed programs are running smoothly.
• Explore opportunities for improvements on a proactive basis.
• Provide necessary support to projects and business apps development team to test, evaluate and implement new programs.
• Lead specialists to suggest modifications in existing programs to improve business efficiency.
• Conduct testing and evaluation of new programs and modifications.
• Identify areas for modification in existing business applications for customer service, billing programs and subsequently developing these modifications after seeking due approvals from competent authorities.
• Arrange for necessary trainings for end users in order to ensure effective usage of the system.
• Lead and supervise program development team to amend / develop software changes as per requirements of the business departments.
• Coordinate with vendors to cope up with issues being faced during design/implementation of new applications or modules etc.
• Ensure that necessary software support is provided to generate essential reports for further sharing with user departments as per approved timelines.
• Ensure that necessary technical support is provided on a timely basis to the end users for smooth business continuity.
• The individual shall ensure compliance to the Enterprise Risk Management Framework enforced in the Company while performing job responsibilities in accordance with his assigned role.
• The individual shall ensure compliance to the Business Principles and Ethics Policy / Code of Conduct.
• Undertake any other task assigned by the supervisor.

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