Hybrid Cybersecurity Customer Success Manager

Semperis · Addison, United States

Semperis is seeking a Customer Success Manager to ensure customers achieve value and satisfaction with our cybersecurity products in the Americas. You will collaborate with Technical Delivery and Sales to maximize opportunities for strategic commercial customers and Semperis.

You will onboard new customers, drive health checks, upsell opportunities, and renewals while building scalable, repeatable processes. The role emphasizes strategic communication and customer advocacy.