Executive

Job Description

. In this role, you'll provide excellent customer service to our global clients, helping to resolve their queries and issues efficiently.

Responsibilities

Handle customer inquiries via phone in a professional and friendly manner. Resolve customer issues and provide solutions promptly. Maintain accurate records of customer interactions and transactions. Follow Teleperformance's guidelines and procedures to ensure high-quality service. Work collaboratively with team members to improve customer satisfaction.

Requirements

Graduate or equivalent educational qualification. Previous experience in a customer service role, preferably in an international voice process. Excellent spoken and written English skills. Ability to work flexible hours, including night shifts. Reliable internet connection and a quiet, distraction-free workspace at home. Strong problem-solving skills and attention to detail.

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Salary-24-27 takehome

Location Mohali,