Project Manager - Parking and Transportation Demand Management

University of Michigan · United States

A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position. Job Summary

Logistics, Parking and Transportation is seeking a highly motivated and collaborative Project Manager to support the development, implementation, and evaluation of innovative parking, transportation, and demand management strategies serving faculty, staff, students, visitors, and campus operations.

This position will play a key role in advancing programs and projects that improve mobility, optimize parking resources, support transit operations, and contribute to institutional sustainability goals. The Project Manager will assist in identifying and implementing new strategies, technologies, infrastructure investments, and operational improvements that enhance access to campus while reducing single-occupancy vehicle demand and supporting a more efficient, equitable, and sustainable transportation system.

The successful candidate will bring knowledge of urban planning, transportation systems, sustainability principles, project management, and data-informed decision-making. Strong technical, analytical, communication, presentation, and graphic development skills are essential.

Transportation Demand Management and Strategic Planning

• Support the development of demand management strategies for parking and transportation operations serving faculty, staff, students, and campus visitors.
• Research, evaluate, and recommend best practices in transportation demand management, parking policy, transit operations, mobility services, and sustainable transportation.
• Assist in the creation of programs that encourage alternative transportation options, including transit, biking, walking, carpooling, vanpooling, and other shared mobility solutions.
• Analyze current parking and transit utilization patterns to identify opportunities for improved efficiency, access, customer experience, and sustainability.
• Support long-range planning efforts related to campus access, parking supply and demand, transit service, mobility hubs, and transportation infrastructure.

Project Development and Implementation

• Manage and support projects from concept through planning, procurement, implementation, and evaluation.
• Coordinate projects that may include capital facility improvements, parking and transit infrastructure, new technology systems, access control hardware, payment systems, real-time information tools, data platforms, and customer-facing mobility solutions.
• Develop project scopes, timelines, budgets, work plans, and performance measures.
• Coordinate with internal departments, campus partners, consultants, contractors, vendors, and external agencies to ensure successful project delivery.
• Monitor project progress, identify risks or barriers, and recommend solutions to keep projects on schedule and within budget.
• Assist with procurement activities, including preparing specifications, reviewing proposals, evaluating vendor solutions, and supporting contract implementation.

Parking and Transit Operations Support

• Work with parking and transit operations teams to identify operational needs and implement process improvements.
• Support the deployment and integration of new technology, equipment, and systems that improve operational performance and customer service.
• Evaluate parking and transit service data, including occupancy, ridership, permit use, route performance, customer feedback, and financial impacts.
• Assist in developing operational policies, procedures, reports, and communications related to new programs or system changes.
• Support service planning efforts that improve reliability, accessibility, and user experience across parking and transit services.

Data Analysis, Communication, and Reporting

• Collect, analyze, and summarize data to support planning, decision-making, project evaluation, and executive reporting.
• Prepare clear and compelling presentations, maps, graphics, dashboards, reports, and briefing materials for leadership, stakeholders, and campus audiences.
• Translate complex transportation, planning, and technical information into accessible formats for diverse audiences.
• Develop visual materials that communicate project concepts, alternatives, implementation plans, and performance outcomes.
• Support stakeholder engagement efforts, including meetings, workshops, surveys, presentations, and communication campaigns.

Sustainability and Campus Mobility

• Support initiatives that align parking and transportation operations with university sustainability, carbon reduction, and mobility goals.
• Evaluate strategies that reduce vehicle trips, improve transportation equity, and support multimodal access to campus.
• Monitor emerging trends in sustainable transportation, electrification, smart mobility, parking management, transit technology, and urban planning.
• Help identify funding opportunities, partnerships, and innovative approaches that advance sustainable campus transportation.

Example Projects This Position May Support

• Development of new parking demand management programs for faculty, staff, and students.
• Implementation of new parking access, payment, permit, or enforcement technologies.
• Planning for capital improvements to parking facilities, transit stops, mobility hubs, or customer service infrastructure.
• Evaluation of parking occupancy, permit allocation, and pricing strategies.
• Transit service planning, route optimization, or passenger information improvements.
• Campus mobility studies related to commuting behavior, alternative transportation, and sustainability.
• Technology deployments supporting real-time transit information, parking availability, data dashboards, or customer communications.
• Development of presentations, maps, graphics, and reports for leadership and stakeholder engagement.

• Bachelor's degree in Urban Planning, Transportation Planning, Public Administration, Civil Engineering, Sustainability, Business Administration, Architecture, Geography, or a related field, or an equivalent combination of education and experience.
• Experience supporting or managing projects in transportation, parking, urban planning, facilities, operations, technology implementation, sustainability, or a related field.
• Demonstrated understanding of transportation demand management, parking operations, transit systems, mobility planning, or sustainable transportation principles.
• Strong project management skills, including the ability to organize work, manage timelines, coordinate stakeholders, and deliver results.
• Strong analytical and problem-solving skills, with the ability to interpret data and develop practical recommendations.
• Excellent written, verbal, and visual communication skills.
• Strong computer and technical skills, including experience preparing presentations, reports, graphics, maps, or data visualizations.
• Ability to work collaboratively with diverse stakeholders, including operational teams, campus partners, vendors, consultants, and leadership.
• Ability to manage multiple priorities in a dynamic operational environment.

Key Competencies

The successful candidate will demonstrate the following competencies:

• Transportation and Urban Planning Knowledge: Understands transportation systems, parking demand, transit operations, land use, campus mobility, and multimodal access.
• Sustainability Mindset: Applies sustainable transportation principles and supports strategies that reduce emissions and promote efficient resource use.
• Project Management: Effectively plans, organizes, coordinates, and delivers complex projects involving multiple stakeholders.
• Technical Aptitude: Comfortable working with technology systems, operational data, planning tools, and visual communication platforms.
• Analytical Thinking: Uses data and research to evaluate alternatives, identify trends, and support decision-making.
• Communication and Presentation: Develops clear written materials, compelling visuals, and effective presentations for a range of audiences.
• Collaboration: Builds productive relationships across departments, with vendors, and with internal and external partners.
• Innovation: Identifies emerging practices and technologies that can improve transportation and parking operations.
• Customer Focus: Considers the needs of faculty, staff, students, visitors, and operational users in developing mobility solutions.
• Adaptability: Responds effectively to changing priorities, operational needs, and project conditions.

• Master's degree in Urban Planning, Transportation Planning, Public Policy, Sustainability, Civil Engineering, Business Administration, or a related field.
• Experience in a university, municipal, transit agency, parking authority, transportation planning, or large institutional setting.
• Familiarity with parking management systems, access and revenue control systems, license plate recognition, transit technology, fare/payment systems, real-time passenger information, GIS, or mobility data platforms.
• Experience with capital project planning, technology implementation, procurement, vendor coordination, or facilities-related projects.
• Experience with data analysis tools, GIS, Adobe Creative Suite, Microsoft Power BI, Tableau, AutoCAD, SketchUp, or similar design and visualization platforms.
• Knowledge of sustainability frameworks, climate action planning, transportation emissions reduction strategies, or multimodal transportation planning.
• Project management certification or training, such as PMP, CAPM, Lean, Six Sigma, or equivalent experience.
• Experience developing stakeholder presentations, public-facing materials, or executive-level briefings.

Being part of something greater, of serving a larger mission of discovery and care. That's the heart of what drives people to work at Michigan. In some way, great or small, every person here helps to advance this world-class institution. It's adding a purpose to your profession. Work at Michigan and become a victor for the greater good.

In addition to a career filled with purpose and opportunity, The University of Michigan offers a comprehensive benefits package to help you stay well, protect yourself and your family, and plan for a secure future. Benefits include:

• Generous time off
• A retirement plan that provides two-for-one matching contributions with immediate vesting
• Many choices for comprehensive health insurance
• Life insurance
• Long-term disability coverage
• Paid maternity and parental leave
• Flexible spending accounts for healthcare and dependent care expenses

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes .

Facilities and Operations is a positive organization dedicated to the principles of being respectful, collaborative, solutions-based, and proactive.

This position operates in a collaborative professional office environment with regular interaction across operational, planning, technical, and administrative teams. The role may include site visits to parking facilities, transit operations areas, construction or project locations, and campus mobility corridors. Some work outside of standard business hours may be required to support project implementation, operational needs, or stakeholder engagement.

The University of Michigan conducts background checks on all job candidates upon acceptance of a contingent offer and may use a third party administrator to conduct background checks. Background checks are performed in compliance with the Fair Credit Reporting Act.

Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled any time after the minimum posting period has ended.

The University of Michigan is an Equal Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants, including protected veterans and individuals with disabilities.