Manager – HR Operations and Compliance (EOR)

Ventura Workforce Solutions · Bangalore, India

About the Role:

We are looking for an experienced HR Operations Manager to own end-to-end HR operations for our Employer of Record (EOR) business — full employee lifecycle across multiple client companies. Statutory compliance execution sits with an external compliance partner ; the candidate needs strong working knowledge of the process to manage that relationship and hold the partner accountable, not to file directly . Leads a small HR ops team (maker/checker model ) and is the primary point of contact for client-side HR and compliance matters .

Key Responsibilities:

-HR Operations

• Own the employee lifecycle for EOR employees across clients — onboarding, documentation, HRMS data, attendance/leave, nominee & insurance records, offboarding.
• Manage HRMS (greytHR or equivalent) : employee master data, attendance automation, insurance integration.
• Run a maker/checker structure across onboarding, payroll, compliance, and offboarding.
• Track core ops metrics (FAT, onboarding/offboarding TAT ) and report to leadership.
• Manage and mentor the HR ops team ; own their KRAs/KPIs .
• Issue board/employer authorisation letters, offer letters, and related employment documentation for client companies.

-Statutory Compliance ( via Compliance Partner)

• Working knowledge of PF, ESI, PT, LWF, Gratuity, Bonus, and other labour law compliance — enough to review and question the partner's work.
• Own the relationship with the external compliance partner : inputs, deliverables, and follow-up on filings, registrations, renewals, closures.
• Maintain compliance calendars and hold the partner to statutory deadlines across clients/locations.
• Coordinate between the partner and government departments, labour authorities, and auditors as needed.
• Review the partner's records, registers, and statutory reports for accuracy.
• Coordinate documentation for internal/external/statutory audits .
• Track compliance status via the partner's MIS/dashboards and flag risks to management.
• Sanity-check the partner's coverage of Central and State-specific labour legislation across client locations.
• Stay current enough on labour law changes to hold the partner accountable for implementation.
• Join periodic compliance reviews and risk assessments ; drive corrective action internally.

-Client & Stakeholder Management

• Single point of contact for client companies on HR ops and compliance under the EOR arrangement.
• Coordinate with payroll, HR, and client ops teams for accurate processing and reporting.
• Handle client queries on labour law and compliance matters .

Required Skills & Qualifications:

• Bachelor's degree in Commerce, Law, HR, Business Administration, or related field (Master's/MBA in HR a plus).
• 7–10 years in HR operations and statutory compliance , incl. 2–3 years managing a team .
• Prior experience in an EOR, staffing, payroll outsourcing, or HR/compliance consulting firm strongly preferred.
• Good working knowledge of PF, ESI, PT, LWF, Shops & Establishment Act, CLRA, Factories Act, Minimum Wages Act, Bonus Act — enough to manage and audit a compliance partner, not necessarily to file directly.
• Experience working with third-party compliance vendors .
• Hands-on with HRMS platforms (greytHR or equivalent) .
• Experience managing multi-client, multi-state operations simultaneously .
• Demonstrated team management, including maker/checker or QC workflows .
• Proficient in MS Excel and dashboarding/KPI tracking .
• Strong stakeholder communication — comfortable representing the business with client HR/compliance counterparts .