Client Account Executive

About Us: OnePoint61 is a creative digital marketing agency based in Hyderabad, founded by industry experts to help businesses navigate successfully through the ever-changing world of branding, advertising, and digital marketing. We take pride in our creative approach and our commitment to delivering exceptional results for our clients. As part of our growth strategy, we are currently seeking a passionate Account Executive to join our team. Overview: The Client Account Executive/Client Service Executive is responsible for managing daily client communication, gathering briefs, and coordinating with internal teams to ensure the timely and accurate delivery of tasks. The role also involves maintaining CRM records, facilitating content calendar approvals, handling lead inquiries, and supporting payment follow-ups to ensure smooth operations and client satisfaction. Key Responsibilities: Serve as the primary point of contact for day-to-day client communication and updates. Accurately document client requirements and briefs, and effectively communicate them to the relevant internal teams. Manage timelines and deliverables by coordinating between clients and creative teams to ensure smooth execution. Proactively follow up on client feedback, approvals, and pending actions to maintain workflow continuity. Maintain and update the CRM system regularly to support efficient operations and timely work delivery. Collaborate with internal teams to ensure timely submission of monthly content calendars, secure necessary client approvals, and update the content status in the CRM. Monitor and follow up on outstanding client payments in coordination with the finance and account management teams. Responsible for handling lead inquiries, communicating feedback to internal teams, sharing estimates with clients, and conducting timely follow-ups to ensure closure. Requirements: 0–3 years of experience in client servicing or project coordination. Bachelor’s degree in Business Administration or a related discipline. Strong interpersonal and coordination skills. Detail-oriented with good documentation and follow-up ability. Comfortable handling multiple clients and tasks simultaneously. Proficiency in using CRM and other relevant software. Proficiency in Telugu, Hindi, and English for effective communication. Basic knowledge of branding, digital marketing, and print media is a plus.