Senior Sales Manager

The Leela Palaces, Hotels and Resorts · Bangalore, India

Senior Sales Manager – Regional Sales Office Hyderabad

at The Leela Palaces, Hotels and Resorts

About The Leela

The story of The Leela Palaces, Hotels and Resorts began when its founder Late Capt. CP Krishnan Nair opened The Leela Mumbai in 1986. For over three decades, The Leela has been on a journey to delight guests by providing unparalleled luxury in captivating environs ensconced in the lap of nature, wrapped in the graciousness of Indian hospitalit

y.Headquartered in Mumbai, The Leela Palaces, Hotels and Resorts is owned by a Brookfield Asset Management- sponsored private real estate fund and operates thirteen award-winning properties in major cities and leisure destinations across India. These include the flagship hotel in the capital city of New Delhi, Bengaluru, Chennai, Udaipur, Jaipur, Gurugram, East Delhi, Mumbai, Gandhinagar, Kovalam, Ashtamudi and Hyderabad. The brand is also delighted to announce the upcoming opening of its latest property in Jaisalmer. The Leela has a strong pipeline of future projects. The brand celebrates each hotel through its unique location, art, culture, and cuisine with thoughtful services, celebratory rituals, and immersive experiences. The Leela Palaces, Hotels and Resorts was voted the World’s Best Hotel Brand twice in a thrice by Travel + Leisure, USA, World’s Best Awards Survey, 2020, 2021 and 2026. In 2024, the brand has once again featured in the top 3 World’s Best Hotel Brands, after the recognition in 2023. An epitome of true Indian luxury hospitality, The Leela is committed to providing guests with unforgettable stays in settings that capture the essence of India. The brand has a marketing alliance with US- based Preferred Hotels & Resorts and is a member of the Global Hotel Allianc

Key Responsibilities

Sales & Business Development

• Drive room, F&B, banqueting and MICE revenue for The Leela portfolio from the Hyderabad market.
• Develop and execute an annual sales plan for the assigned market.
• Identify new business opportunities and convert them into productive accounts.
• Achieve individual and RSO revenue targets.
• Develop new corporate accounts and strengthen existing key accounts.
• Drive business from large corporates, MNCs, PSUs, financial institutions and local business houses.
• Generate MICE, conference, incentive and group business.
• Develop the luxury leisure and high-end FIT segment.
• Identify opportunities for weddings, celebrations and social events across The Leela portfolio.

Key Account Management

• Build strong relationships with senior decision-makers, travel managers, procurement heads, CEOs, promoters and key influencers.
• Develop and maintain a structured key account database.
• Conduct regular client calls, sales visits, presentations and business reviews.
• Understand client requirements and develop customised solutions.
• Drive repeat business and increase wallet share from existing accounts.
• Maintain strong relationships with DMCs, TMCs, event agencies, PCOs and luxury travel advisors.

Market Development

• Develop strong knowledge of the Hyderabad and Telangana luxury travel and corporate market.
• Track competitor activity, pricing, new hotel openings and market trends.
• Conduct regular competitor and market intelligence.
• Identify emerging corporate clusters, industries and feeder markets.
• Develop market-specific strategies to increase The Leela's visibility and share of business.

MICE & Events

• Generate and convert MICE and group enquiries across The Leela portfolio.
• Work closely with hotel Sales teams and operational teams to ensure seamless conversion and delivery.
• Develop relationships with event planners, wedding planners, PCOs and corporate event agencies.
• Support large-scale events, conferences and incentive movements.
• Ensure strong post-event relationship management and repeat business.

Luxury & Leisure Sales

• Develop relationships with premium travel advisors, luxury agencies, DMCs and consortia.
• Promote The Leela's luxury hotels, palaces and resorts to high-value travellers.
• Drive business through luxury travel networks and preferred partnerships.
• Identify opportunities for destination weddings, celebrations and experiential travel.

Internal Collaboration

• Work closely with hotel General Managers, Directors of Sales, Revenue Management and Marketing teams.
• Ensure effective communication of market intelligence and business opportunities to hotels.
• Coordinate rate strategies and account plans with the relevant hotel teams.
• Ensure smooth handover and execution of confirmed business.
• Maintain strong alignment between the RSO and individual properties.

Sales MIS & Performance

• Maintain accurate sales pipelines, account plans and activity reports.
• Track revenue performance against targets.
• Prepare regular sales forecasts and market updates.
• Analyse account production, conversion ratios and business potential.
• Monitor sales productivity and ROI of market visits and client engagements

Key Performance Indicators

• Achievement of individual and RSO revenue targets.
• New account acquisition.
• Growth in production from existing key accounts.
• Room nights generated.
• ADR and revenue contribution.
• MICE and group revenue.
• Corporate account penetration.
• Luxury leisure and travel trade production.
• Conversion of enquiries to confirmed business.
• Account retention and repeat business.
• Market share and competitor performance.
• Sales call and client engagement productivity.

Candidate Profile

• Graduate / Postgraduate in Hotel Management, Business Management or a related discipline.
• 8–10 years of relevant experience in luxury hospitality sales, preferably with exposure to a luxury hotel chain.
• Strong understanding of the Hyderabad corporate and luxury travel market.
• Existing relationships with key corporate accounts, MICE agencies, travel trade and luxury travel partners would be advantageous.
• Proven track record of achieving sales targets.
• Strong negotiation and business development skills.
• Excellent communication, presentation and interpersonal skills.
• Strong commercial orientation and ability to convert relationships into revenue.
• Ability to work independently while collaborating effectively with hotel and corporate teams.
• Willingness to travel extensively within Hyderabad, Telangana and assigned markets.