Restoration Project Manager

SERVPRO of Denton/Central Oklahoma City · United States

Benefits:

• Free uniforms
• Health insurance
• Paid time off
• Vision insurance
• 401(k) matching
• Bonus based on performance
• Company car
• Dental insurance

• Evaluate losses and job-site conditions; establish the scope, safety plan, schedule, milestones, and resource needs for each project.
• Prepare accurate estimates in Xactimate and obtain scope and pricing approval from customers, clients, and insurance representatives.
• Lead restoration teams and coordinate crews, subcontractors, equipment, materials, and other resources across active projects.
• Set daily priorities, monitor project progress, resolve production or scheduling issues, and ensure work meets company and industry standards.
• Serve as the primary point of contact and communicate proactively with customers, insurance representatives, vendors, subcontractors, and internal teams.
• Ensure project documentation is accurate and complete, including photos, notes, labor, equipment, materials, and subcontractor records.
• Manage project costs, job profitability, workforce utilization, billing support, and timely project completion.
• Coach and develop team members while maintaining accountability for safety, quality, productivity, and customer satisfaction.

• High school diploma or GED required; associate or bachelor’s degree preferred.
• Minimum 7 years of mitigation and restoration experience, including at least 3 years in project management or senior operations leadership overseeing supervisors and multiple crews.
• Demonstrated experience managing restoration projects from initial assessment and estimating through production, billing, and closeout, with strong knowledge of documentation, scheduling, and job-cost control.
• Proficiency in Xactimate, including preparing, reviewing, and revising restoration estimates; working knowledge of time-and-materials billing strongly preferred. Valid driver’s license and ability to successfully complete a background check, subject to applicable law.
• Proficiency in Xactimate, including the ability to prepare, review, and revise restoration estimates. Working knowledge of time-and-materials billing is strongly preferred.
• Proficiency with Microsoft Office and the ability to learn and use company project-management and documentation systems.
• IICRC certification preferred; WRT, ASD, or other relevant certifications are a plus.

• Full-time position with occasional evening, weekend, holiday, or on-call work based on project needs.
• Local and out-of-area travel may be required.
• Must be able to inspect active restoration job sites safely.