Regional manager - gold loan

Talent Tapovan · Maharashtra, India

Profile Summary

Experienced Branch Territory Manager with 5+ years in sales and operations management, including 3 years in team management. Proven track record in driving revenue growth, managing branch operations, and leading high-performing teams in the BFSI/Fintech sector. Expertise in risk compliance, relationship management with lending partners, and cross-selling products. Strong analytical, communication, and leadership skills, with a focus on achieving AUM targets and business development. Proficient in local languages and market dynamics.

Job Title: Branch Territory Manager Education: Bachelor's degree required (Graduation) or above in any stream. Experience: Minimum 5 years of experience in sales and operations management, with at least 3 years in handling group of branches.

Key Responsibilities:

○ Own City P& L and Drive Scalable Growth : Lead end-to-end city performance with full accountability for AUM, revenue, and profitability through strong acquisition, retention, and demand generation strategies.

○ Lead Multi-Branch Operations Excellence: Ensure seamless operations across all branches with strict adherence to SOPs, TATs, and process governance, maintaining zero operational gaps.

○ Drive Strategic Business Planning & Demand Generation: Develop and execute city-level plans, drive BTL initiatives, and build scalable offline sourcing channels to ensure consistent lead flow and high conversion.

○ Execute Branch Expansion & Network Growth: Identify high-potential micro-markets, finalize properties, and lead end-to-end branch setup and launches with speed, quality, and compliance.

○ Build and Lead High-Performance Teams: Hire, develop, and manage strong teams across branches while fostering a culture of ownership, accountability, and high performance.

○ Drive Productivity, Performance & Customer Excellence: Maximize branch and team productivity, improve conversion metrics, and ensure superior customer experience with strong retention focus.

○ Ensure Strong Risk, Audit & Compliance Governance: Maintain highest standards of gold safety, portfolio quality, audit readiness, and regulatory compliance across all branches.

○ Drive Data-Led Decisions & Channel Expansion: Leverage data insights, monitor competition, optimize costs, and build strong partner ecosystems (banks, NBFCs, DSAs) to scale business sustainably.

Essential Skills:

○ Excellent leadership and team management skills, with the ability to motivate and inspire a diverse team.

○ P& L & AUM management

○ Branch operations & SOP adherence

○ Team hiring & leadership

○ Sales & demand generation (BTL/offline)

○ In-depth knowledge of loan products, lending processes, and regulatory frameworks

○ Strong analytical and problem-solving abilities, with a keen eye for detail.

○ Ability to work in a fast-paced, target-driven environment and adapt to changing market conditions.

○ Demonstrated ability to handle multiple priorities and meet deadlines effectively.

○ Should be good at relationship management across various stakeholders (Customer, Channel partner, Internal team, cross functional)

○ Local language proficiency and geography knowledge are preferred.

Ideal Persona:

○ Should be a graduate or above in any stream.

○ Minimum 5 years of experience in sales and operations management, with at least 3 years in handling a set of branches

○ Hands- experience on appraisal & customer experience.

○ Candidates from BFSI/Fintech would be an ideal fit.

○ Strong background in the BFSI lending business is highly preferred.

○ Proven track record of achieving sales targets and driving business growth

Why Join Us:

○ Be part of a fast-paced and innovative environment where you can make a direct impact on the company's growth.

○ Competitive compensation and benefits package, with opportunities for professional growth and development.