General Manager

PW (PhysicsWallah) · India

Designation: General Manager – Learning & Organizational Development

Experience: 10–15 Years

Location: Noida

Function: Human Resources – L&D / OD

Employment Type: Full-Time

About the Role

We are looking for an experienced General Manager – Learning & Organizational Development to lead the Company’s leadership development, capability-building and organizational development initiatives. The role will focus on building scalable L&D frameworks, strengthening the leadership pipeline and driving measurable learning impact.

Key Responsibilities

• Lead the design and execution of leadership development programs for emerging, mid-level and senior leaders.
• Develop and implement L&D strategy and frameworks aligned with business and talent priorities.
• Drive learning effectiveness and impact measurement using structured evaluation frameworks.
• Lead the development and implementation of role-based competency frameworks across the Company.
• Manage 360-degree feedback and Assessment Center processes for leadership and talent development.
• Partner with HRBPs and Business Leaders to identify capability gaps and training needs .
• Drive Hi-Po development, succession planning and Individual Development Plans (IDPs) .
• Lead content strategy and ensure quality of instructional design, learning content and facilitator standards .
• Facilitate leadership programs and build internal facilitation capability within the L&D team.
• Establish and monitor L&D dashboards, analytics and impact reports .
• Build strong relationships with senior stakeholders and ensure effective adoption of L&D initiatives.
• Lead, mentor and develop the L&D team to build a high-performing function.

Key Success Metrics

• Leadership program completion and participant engagement.
• Learning satisfaction and effectiveness.
• Behavioural impact of leadership interventions.
• Competency framework adoption across Business Units.
• Effectiveness of 360-degree and Assessment Center processes.
• Succession pipeline and IDP progress.
• Accuracy and timeliness of L&D reporting and dashboards.

Candidate Requirements

• 10–15 years of relevant experience in Learning & Development, Organizational Development, Talent Development or a related field.
• Strong experience in leadership development and capability-building programs .
• Hands-on expertise in instructional design and facilitation .
• Experience in competency frameworks, 360-degree feedback and Assessment Centers .
• Strong understanding of Hi-Po development and succession planning .
• Excellent stakeholder management, communication and presentation skills .
• Strong analytical and people leadership capabilities.
• Experience managing and developing an L&D team.