VP Customer Success - Fintech SAAS - CTC upto 1.2 Crs

Responsibilities ● Lead, mentor and scale a high-performing team of Account Managers and Customer Success Sales professionals targeting expansion within a portfolio of 200+ global enterprise customers. ● Develop and execute strategic account plans to identify opportunities for platform expansion, additional AI agents and multi-module adoption. ● Collaborate closely with Delivery, Consulting and Product teams to ensure seamless value realization and referenceable success stories. ● Own quarterly and annual revenue targets, pipeline forecasting and deal closure in a fast-paced SaaS environment. ● Build executive relationships with customer stakeholders (CFOs, Treasurers, Controllers) and position the organization as the indispensable Autonomous Finance partner. ● Analyze customer data, usage