Assistant Manager, Customer Complaints & Quality Improvement

Interwood Mobel · Lahore, Pakistan

Interwood Mobel is seeking a results-driven professional to manage customer complaints, coordinate across Production, Quality, Sales, Warehouse, SCM, and regional teams, and drive RCA/CAPA initiatives to improve product quality and customer satisfaction.

The role requires a relevant engineering/quality degree and 3–5 years of experience in complaints management or quality assurance, with a focus on timely resolution and data-driven improvement.