Medical Assistant

Integrated ENT, Allergy and Immunology · United States

Benefits:

• 401(k)
• Competitive salary
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Vision insurance

• Greet patients and prepare them for their office visit by verifying demographic information and the reason for the appointment.
• Escort patients to examination rooms while maintaining efficient patient flow.
• Obtain and accurately document vital signs, medical history, current medications, allergies, and other pertinent clinical information within the electronic medical record (EMR).
• Prepare examination and procedure rooms according to physician and patient needs while maintaining appropriate infection control standards.
• Assist physicians and clinical staff during examinations, procedures, and treatments.
• Perform clinical procedures and diagnostic testing as directed by the physician and within the scope of practice.
• Prepare laboratory specimens and ensure proper handling, labeling, and documentation.
• Administer injections, immunotherapy, vaccinations, and other medications as directed by the physician and permitted by applicable regulations.
• Educate patients regarding treatment plans, medications, follow-up instructions, and diagnostic testing under physician supervision.
• Communicate laboratory and diagnostic results to patients as directed by the provider.
• Answer, document, and appropriately triage patient telephone calls and electronic messages.
• Schedule follow-up appointments, referrals, diagnostic testing, and procedures as needed.
• Maintain accurate, timely, and complete medical documentation within the EMR.
• Clean, disinfect, and restock examination rooms and clinical equipment in accordance with infection control protocols.
• Maintain compliance with HIPAA, OSHA, infection control standards, and all applicable federal, state, and organizational policies.
• Maintain strict confidentiality of all patient and organizational information.
• Perform additional clinical and administrative duties as assigned.

• High school diploma or equivalent required.
• Completion of an accredited Medical Assistant program preferred.
• Medical Assistant certification (CMA, RMA, NRCMA, CCMA, or equivalent) preferred.
• Minimum of one (1) year of recent Medical Assistant experience in a physician office, outpatient clinic, or healthcare setting preferred.
• Experience working with Electronic Medical Record (EMR) systems.
• Current BLS certification preferred.
• Ability to accurately obtain and document vital signs, medical histories, and clinical information.
• Knowledge of medical terminology, infection control practices, and patient care procedures.
• Previous experience in an ENT, Allergy, Immunology, or other physician specialty practice preferred but not required.

• Excellent verbal and written communication skills.
• Strong interpersonal and patient service skills.
• Compassionate, professional, and patient-centered approach to care.
• Strong organizational and time management abilities.
• Ability to multitask while maintaining accuracy in a fast-paced clinical environment.
• Excellent critical thinking and problem-solving skills.
• Ability to work independently while contributing effectively within a collaborative healthcare team.
• Strong attention to detail and commitment to patient safety.
• Ability to maintain professionalism and confidentiality in accordance with HIPAA standards.
• Flexibility to adapt to changing clinical priorities and provider schedules.