Senior Solutions Engineer (Pre-Sales)

Zenskar · India

Roles & Responsibilities

Solutioning

• Understand customer billing models and configure contracts, pricing, metering and invoicing solutions.
• Translate complex business requirements into structured SaaS workflows and technical solutions.
• Design outcome-focused solutions for complex B2B SaaS products .

Pre-Sales & Technical Discovery

• Lead technical discovery with Finance, RevOps and Engineering stakeholders to understand billing models, usage data, source systems and revenue recognition requirements.
• Partner with Sales on technical demos, sandbox setups, POCs and RFPs , tailoring solutions to customer use cases.
• Design integrations across Postgres, Snowflake, data warehouses and APIs , identifying data, idempotency, reconciliation and implementation risks.
• Co-own the technical sales cycle, qualify opportunities, build champion relationships, engage economic buyers and support deal closure.
• Support enterprise and mid-market opportunities with $50K+ ACV .

Business Case & Enablement

• Build business cases and RFP responses that clearly demonstrate business value, savings and risk reduction .
• Create customer-specific solution documentation and effective sales-to-delivery handoffs.
• Communicate complex technical concepts clearly to both CXOs and technical stakeholders .

Internal Collaboration

• Represent customer requirements internally and share structured insights with Product and Engineering .
• Drive timely resolution of critical technical issues throughout the sales cycle.

Ideal Candidate

Mandatory

1. 5+ years of overall experience , including 3+ years in customer-facing Pre-Sales / Solutions Engineering within B2B SaaS.
2. Last 3 years must be in a Pre-Sales role such as Solutions Engineer, Solutions Consultant, Pre-Sales Engineer, Product Specialist or equivalent. Avoid post-sales/implementation profiles.
3. Proven experience in technical discovery, product demos, POCs, business cases and RFPs for enterprise/mid-market customers.
4. Hands-on experience in solutioning, SaaS configuration and technical demonstrations , working closely with Account Executives to close deals.
5. Experience co-owning $50K+ ACV sales cycles , where $50K+ deals were a core part of the sales motion.
6. Strong understanding of APIs, SaaS architecture, integrations and technical solution design .
7. Comfortable engaging with technical stakeholders and CXO-level decision-makers .
8. Significant experience working with US / North American customers and sales cycles .
9. Must come from a B2B SaaS company . Do not consider candidates from HighRadius.
10. Graduation year: 2018–2021 .
11. Current CTC: ₹18 LPA+ .

Preferred

• Experience with Salesforce, HubSpot or similar CRM platforms .
• FinTech/domain experience in billing, accounting, revenue recognition, invoicing, contracts or pricing .
• Experience handling Enterprise and Mid-Market customers with direct CXO interactions.