Claims Support Tech

Where compassion meets innovation and technology and our employees are family. <p> Thank you for your interest in joining our team! Please review the job information below. </p><p> G ENERAL P URPOSE OF J OB : <br /> The Claims Support Tech handles incoming claims and claims-related correspondence, scanning go documentation, claims data validation, manual claim entry and other related work in support of the Claims Administration department. </p><p> E SSENTIAL D UTIES AND R ESPONSIBILITIES : - Individuals in this position may perform any or all the below listed duties. These should be interpreted as examples of the work and are not necessarily all- inclusive. <br /> 1. Assists with the operations of the Claims Administration department. <br /> 2. Ensures all incoming claims and claims-related correspondence are handled and processed efficiently and promptly, according to departmental procedures. <br /> 3. Performs scanning and data validation and correction of paper claims documentation to ensure accuracy of claims OCR data. <br /> 4. Performs manual entry of submitted claims data as needed. </p><p> 5. Effectively prioritizes and completes all assigned tasks within appropriate timeframes and with required level of quality. <br /> 6. Openly participates in team meetings, providing ideas and suggestions to ensure departmental efficiency and quality, and to promote teamwork. <br /> 7. Maintain required compliance with privacy and confidentiality standards. <br /> 8. Maintains or exceeds all established standards for performance, quality and timeliness. <br /> 9. Supports the Claims department in review, investigation, and research of claims documentation issues. <br /> 10. Demonstrate business practices and personal actions that are ethical and adhere to all Health System and Health Plan policies and procedures. <br /> 11. Assists with other related work responsibilities as requested. </p><p> E DUCATION AND / OR E XPERIENCE : Any combination of education and experience that would likely provide the required knowledge, skills, and abilities is qualifying. <br /> One year certification from college or technical school, or one-year related experience and/or equivalent combination of education and experience. <br /> Minimum High school graduate or GED required. </p>