Wellness Lead

Teleperformance is Hiring || Site Wellness Lead Location: Mohali Experience: Relevant experience in Wellness, Counselling, Psychology, Trust & Safety, Content Moderation, or Employee Well-being Programs. Key Responsibilities: Lead and drive the site Wellness Program while ensuring compliance with organizational wellness standards. Manage and mentor third-party counsellors to deliver high-quality employee support. Collaborate with internal teams, clients, and external stakeholders to enhance wellness initiatives. Conduct wellness audits, maintain reports, and analyze program effectiveness through data-driven insights. Present wellness metrics in MBR, QBR, and HBR meetings. Oversee client and internal reporting requirements. Drive continuous improvement by gathering feedback and implemen