Workday technical consultant

About the Role

Exposure to Workday Extend and Workday integrations. Configure system, build, and create reports and dashboards, create and maintain integrations with other systems, and manage access. Act as a consultant providing innovative solutions to the business requirements. Provide advice, support, and maintain system related business processes. Design, implement and test system changes. Deliver essential support and manage system related incidents. Contribute to develop and maintain the knowledge database (symptoms and solutions) to ensure efficient query resolution and facilitate knowledge transfer. Manage system enhancements, upgrades, and releases of HRIS system. Coordinate with HRIS vendor to troubleshoot system technical issues. Mass upload data changes, as required. Propose system and process enhancements to improve HR operations.

Responsibilities

Configure system, build, and create reports and dashboards Create and maintain integrations with other systems Manage access Act as a consultant providing innovative solutions to the business requirements Provide advice, support, and maintain system related business processes Design, implement and test system changes Deliver essential support and manage system related incidents Contribute to develop and maintain the knowledge database (symptoms and solutions) Manage system enhancements, upgrades, and releases of HRIS system Coordinate with HRIS vendor to troubleshoot system technical issues Mass upload data changes, as required Propose system and process enhancements to improve HR operations

Qualifications

Relevant IT qualification/degree One to two years minimum experience with Workday

Required Skills

Experience in SAFe and Agile methodology is a strong plus Flexibility to respond to and prioritize numerous technology requests High quality standards and commitment to continuous improvement Strong oral and written communication, interpersonal, teamwork, presentation, and organization skills Previous experience working in HR or an HRIS Service Centre or other customer-oriented environment is beneficial Project management experience is desirable Experience in working within a multi-national organization, a multi-cultural environment and with remote teams