Process associate/team lead
HCLTech · Chennai g.p.o., India
Job Description
Hi All,
We're Hiring | Process Associate / Sr. Process Associate/ Team Lead– UK Life Insurance, Pensions & Retirement Operations | HCLTech
Location: Navallur, Chennai
Designation: Process Associate / Sr. Process Associate
Experience: 1–3 Years (Process Associate), 5-10years (Team Lead) with at least 1-2 years into team handling role.
Notice Period: Immediate to 30 Days
HCLTech is looking for professionals with experience in UK Life Insurance, Pensions, Retirement Funds, Savings & Investments, and Policy Administration to join our growing Insurance Operations team.
Note: We have multiple open roles, so feel free to refer to your friends/colleagues.
Open Roles
Pensions
Approved Retirement Fund (ARF)
Savings & Investments
Individual Personal Retirement Savings Account (IPRSA)
Key Responsibilities
Handle policy servicing, claims, alterations, and customer enquiries Process pension, retirement, and investment-related transactions Manage new business, fund switches, income payments, surrenders, and top-ups Ensure accuracy, quality, and compliance with UK insurance and retirement regulations Deliver excellent customer service while meeting operational SLAsEligibility
1–10 years of experience in UK Life Insurance, Pensions, Retirement Operations, Savings & Investments, or Financial Services
Strong written communication and customer service skills
Knowledge of policy administration and back-office insurance operations
Immediate to 30 Days notice period preferred
Interested candidates can share their profiles with us.
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Details
| Company | HCLTech |
| Location | Chennai g.p.o., India |
| Type | FULL TIME |
| Niche | general |
| Experience | permanent |