Admissions counselor

Counsel Union · Noida, India

JOB DESCRIPTION

Job Title: Academic Counselor

Location : Sector 4, Noida

Employment Type : Full-Time

Experience : Minimum 6 months of experience in Sales or Counseling

Industry : Ed Tech, Education Management

ABOUT THE COMPANY

Counsel Union is a leading provider of practical psychology courses in India, aimed at improving mental health and well-being. We are trusted and top-rated by our students for our comprehensive and effective programs. Our mission is to provide one-stop solutions for a better mental health and well-being. Visit our website to learn more about our courses and services.

JOB DESCRIPTION

Provide personalized academic counseling to help students and professionals choose the right courses based on their career goals, educational background, and interests in psychology.

RESPONSIBILITIES

Counsel prospective candidates (students/working professionals/parents) on suitable learning programs

Conduct detailed needs assessments to align academic and career goals

Follow up on leads via phone, email, and other channels to drive enrollments

Provide accurate information about course content, structure, duration, and outcomes

Stay updated on Ed Tech trends and offerings for personalized guidance

Collaborate with sales and marketing teams to meet enrollment targets

Build and maintain relationships to ensure smooth onboarding

Track and record all student interactions and status in CRM systems

Offer post-enrollment support and resolve student queries

QUALIFICATIONS

Bachelor’s degree (Psychology preferred)

6+ months experience in counseling or Ed Tech sales

Strong communication, listening, and problem-solving skills

Familiarity with CRM tools and virtual communication platforms